QA Operations Lead - 3rd Shift

Alcon•Fort Worth, TX

11h•Onsite

About The Position

This role is part of Alcon’s Quality & Regulatory Affairs function, which ensures products comply with global, local, and internal regulations and meet rigorous quality standards. The position is described as Associate II, Quality Operations (Professional Path), with responsibility for handling complex tasks and contributing to advanced quality management projects. The role monitors product quality, resolves non-conformances, and maintains documentation while applying advanced quality management knowledge. The position is onsite in Johns Creek, Georgia, and works Monday through Friday on the 3rd shift, from 10:45 p.m. to 6:45 a.m. CST. Travel is not required. Sponsorship and relocation are not available. Alcon describes a benefits package that includes health, life, and retirement benefits, along with flexible time off for exempt associates and PTO for hourly associates.

Requirements

Bachelor’s degree or equivalent years of directly related experience; alternatively, high school education plus 8 years of experience, or an associate degree plus 4 years of experience.
Fluent ability to read, write, understand, and communicate in English.

Responsibilities

Serve as the primary point of contact and escalation for team-related issues and concerns.
Handle complex tasks and contribute to advanced quality management projects within manufacturing and distribution processes.
Make significant decisions within the project area to influence outcomes.
Monitor product quality at different stages and resolve non-conformances promptly.
Maintain relevant documentation and records.
Conduct independent research and thought leadership activities to optimize outcomes.
Follow Good Practice (GxP) regulations, including Standard Operating Procedures (SOPs), accurate documentation, and required training.
Meet individual job requirements and contribute to overall organizational compliance.
Commit to continuous improvement in operations.