QA Manager

ALPLA NOAM•Iowa City, IA

36d•Onsite

About The Position

Build a Career, Not Just a Job Join ALPLA, a global leader in sustainable packaging solutions serving some of the world's most recognized brands, including P&G, Unilever, L'Oréal, PepsiCo, and many more. As a family-owned company with locations around the world, ALPLA offers stable careers, hands-on training, competitive benefits, and opportunities for growth. Whether you're an experienced manufacturing professional or looking to start a new career, we provide the support and development you need to succeed. At ALPLA, we invest in our people, promote from within, and foster a culture focused on safety, teamwork, innovation, and continuous improvement. From apprenticeship programs and technical training to leadership development opportunities, ALPLA is committed to helping employees build long-term careers.

Requirements

4-year degree in a STEM/technical discipline or equivalent work experience required
Experience with physical lab testing equipment, calipers, scales, digital height gauge and compression force testing equipment; experience with Coordinate Measuring Machine (CMM) preferred.
At least 5 years of work experience in Quality Assurance combined with a demonstrated track-record of accomplishments as a QA Manager, preferably in a high-speed manufacturing environment with significant customer engagement experience
Proficient with Excel, SPC software, Word, PowerPoint
Intermediate to advanced statistical knowledge
Ability to work well with other departments
Ability to manage Customer Relations
Able to handle multi-task environment with excellent organizational skills

Nice To Haves

experience with Coordinate Measuring Machine (CMM) preferred.

Responsibilities

Coordinate and supervise all integrated management system (IMS) activities at the manufacturing site to ensure product meets internal, customer and regulatory expectations in a plant with low equipment complexity and/or line count.
Responsible for assisting the site responsible leader (Plant Manager or Operations Manager) with quality-related communication to internal and external customers.
Responsible for promoting quality and continuous improvement mind set within the operation.
Serves as lead auditor and primary audit contact for the site; prepares and successfully completes internal and external quality and/or food safety audits
Ensures compliance with all quality management system requirements (ISO 9001, FSSC 22000 and other standards as required)
Primary practitioner for HACCP and/or other product safety risk mitigation programs; supports any additional risk assessment requirements including change management
Monthly reporting of quality and food safety system data per documented corporate procedures locally as well as regionally as required; uses this data along with IMS audit results to drive improvement activities
Primary local contact for the document management system; assist in optimizing and standardizing plant quality documentation
Ensure production compliance with all regulatory, internal and customer product and packaging specifications; ensures customer specifications are current and accessible
Ensure customer mandated compliance documents are issued (i.e. COAs, other customer mandated documentation)
Assist operations in new product (AQP) and equipment qualification and verification activities
Documents and reports all supplier quality related issues per standard procedures; supports Logistics team on securing complaint resolution
Oversite responsibility for plant quality control program including test equipment operation/calibration/verification, product testing, data collection, data integrity and rework management.
Ensures all personnel performing quality testing on the production floor are trained and qualified; either through direct oversight or in support of the Quality Supervisor where the role exists (and responsibility is so delegated).
Ensures all personnel performing quality testing within the quality lab are trained and qualified; either through direct oversight or in support of the Quality Supervisor where the role exists (and responsibility is so delegated).
Regularly scheduled quality staff meeting
Ensures team works together as efficiently as possible
Assesses training needs of staff and ensures execution of training
Ensures correctly time and attendance of team is captured
Recruits (with HR support) new employees
Performs disciplinary actions
Performs annual performance evaluations
Hosts periodic customer visits, primary contact for quality and regulatory related communications with customers
Manages customer complaint process including application of proper RCA techniques and tools.
Ensures customer complaints are captured in global/regional/local reporting systems
Supports the RCA process and training for other departments in the plant