QA - Level 2

Installation Made Easy, Inc• Remote, US,

2d•Remote

About The Position

Installation Made Easy (“IME”) provides software and process management that enable retailers and contractors to offer installed home improvements to homeowners in a convenient, consistent, and affordable manner. IME senior management has over 100 years of retail management and home improvement industry experience. IME is seeking a Quality Assurance professional with advanced experience in testing and quality control. In this role, you will use your expertise to guide and oversee the work of the QA Level 1 testers, and you will also be responsible for executing more complex test cases and reviewing the results of the tests performed by the QA Level 1 testers. You will work closely with the development team to ensure that products meet end-user expectations and satisfy all product requirements. An ideal candidate for this role will be able to multitask, stay organized, and self-motivated. The candidate must be able to work independently in a remote environment.

Requirements

Ability to capture issues, describe them, and communicate the issue in writing – or via a video. The exact steps to reproduce the issues
Able to communicate well verbally and in writing.

Nice To Haves

Knowledge of Affiliate | Call Center | Central Processing | Customer roles, being able to spot things that should not apply from role to role.
Use of test pad to capture test cases / scenarios
Use of Azure DevOps to write up bugs / tickets
Working knowledge of Cypress
Basic SQL knowledge
Some exposure to programming
Postman experience

Responsibilities

Oversee the work of QA Level 1 testers, providing guidance and support as needed.
Design and implement testing plans for products.
Identify procedures and scenarios for the quality control of products and services.
Communicate quantitative and qualitative findings from test results to the development team.
Monitor efforts to resolve product issues and track progress.
Ensure that the final product satisfies the product requirements and meets end-user expectations.
Spot areas for improvement to enhance the product's efficiency.
Perform other duties as required.

Benefits

100% remote work environment
Employer provided equipment.
Medical, dental, and vision insurance
Health savings plan includes employer contribution to health savings account.
Medical and dental flexible spending accounts
Company paid basic life, short-term disability, and long-term disability insurance.
401K plan with employer match
Employee discount program for Electronics, Groceries, Travel, Entertainment, and more
Employee assistance program
Pay on demand.
Critical illness, hospital indemnity, group accident, and legal insurance
Paid time off.