QA Lead

Hasbro•Austin, TX

5d•$90,200 - $153,400•Hybrid

About The Position

Skeleton Key, a game development studio and division of Wizards of the Coast, is seeking a QA Lead to join their team in Austin, TX. This role involves managing test operations for internal and external teams of highly skilled QA professionals. The ideal candidate is an experienced leader in QA for AAA games who enjoys working collaboratively with all feature owners, fosters teamwork, and builds trust with leadership and developers alike. This role reports to the Production Director and requires 3 days onsite per week (Tuesday-Thursday) at their studio in Austin, TX.

Requirements

5+ years of QA leadership with multiple AAA games shipped
Solid people and time management with emphasis on prioritization and multi-tasking
Ability to address situations from a project impact perspective
Problem-solver who can simplify and resolve issues quickly
Proven knowledge of QA methodologies, workflow, and procedures
Deep experience developing effective test plans and workflows
Capacity to build and implement innovative testing procedures and materials
Understanding of how to measure and communicate game quality to feature owners
Success driving test results and helping to improve game quality
A passion for games!
Open and collaborative communication style

Nice To Haves

User research experience is a plus!
Scripting and coding experience with one or more languages (C#, Perl, Python, or others)
Creation of any test automation tools or scripts
Building hooks for telemetry or cultivation of game metrics

Responsibilities

Collaborate with feature owners to assess development plans and identify test coverage requirements
Own Jira bug tracking database, workflow, bug entry, and regression
Define test standards and reporting for all features
Manage external vendor testing in partnership with Production
Supervise and facilitate work between internal and external test resources
Mentor and empower testers by providing ownership opportunities
Streamline QA processes and procedures to boost test efficiency where possible
Provide leadership with status updates and other reports as needed
Communicate project-level risks, determine solutions, and foster teamwork toward resolution
Investigate, analyze, and report bug trends and quality metrics