QA Instrumentation Technician - RJR

Cross Technologies•Winston Salem, NC

13d•Onsite

About The Position

At Cross Company, we don’t just show up for work—we show up for a company we actually own. As a 100% employee-owned industrial technology leader, we provide specialized expertise in automation, hydraulics, precision measurement, and more that keeps the world’s manufacturers moving. We operate on the principle of Servant Leadership: we hire smart, driven people and then get out of their way so they can do what they do best. When you join the Cross team, you aren't just an employee; you’re an owner-associate in a stable, transparent, and high-performance environment where your voice truly matters.

Requirements

A.A.S. in Electronics Engineering Technology, Instrumentation, or Control Automation, or military equivalent preferred
Three years’ electronics experience with electrical/electronic controls/instruments manufacturing equipment or process control systems
Must be familiar with calibration and operation of pH meters, conductivity meters and gas analyzers.
Must have the ability to troubleshoot and work in 120 volt circuits without supervision.
Must be computer proficient in all Microsoft Office applications
Must have a strong understanding of computer system peripherals and communication configurations
Must demonstrate excellent customer service
Must demonstrate self motivation, initiative, honesty, integrity, and attention to detail

Nice To Haves

Core Competencies Customer Relationship Management - communicate with customers to deliver better service
Methodical Approach - troubleshooting
Team Building
Commitment to Excellence - check your work

Responsibilities

Perform procedures and work assignments in keeping with customers and Cross policy, safety and Good Manufacturing Practice standards
Install, test, calibrate, and repair complex electronic and mechanical test and measurement equipment in a timely manner
Coordinate and perform Instrument preventative maintenance
Document repair and maintenance activity of equipment in the Cross database applications
Be knowledgeable of the methods, practices and procedures for repair and calibration being performed
Work from various vendor provided schematics
Use electronic diagnostic equipment common to the discipline
Document non-conformances and identify equipment trends
Service as a back-up for other technicians
Train and mentor less experienced techs in resolution of hardware and software issues
Keep in good order all tools and equipment, practice good housekeeping
Maintain a safety and customer service mindset at all times
Will perform other duties as assigned by the Service Manager