QA Floor Technician

The Cheesecake Factory•Battleboro, NC

9d•Onsite

About The Position

The QA Floor Technician at The Cheesecake Factory Bakery is responsible for ensuring that every product produced meets product specifications and adheres to Food Safety, Good Management Practices (GMPs), and premium quality standards. This role involves monitoring production lines, inspecting products, verifying equipment cleanliness and calibration, and managing documentation related to quality and food safety. The position supports a fast-paced bakery environment that produces over 35,000 cheesecakes daily.

Requirements

Ability to make basic math calculations (i.e. percentages, measurements, etc.)
Knowledge of Product, Quality and Guarantee (PQG) systems.
Willing to be flexible with shift changes and possible overtime.
Good communication Skills.
Ability to read, write, and speak English.
High school diploma/GED or relevant work experience.

Nice To Haves

Experience in Quality Assurance in a food manufacturing environment.
Experience with ROSS System and ACCESS for reporting Salvage products.
Bilingual in English/Spanish.

Responsibilities

Assure Good Management Practice (GMP) Compliance and Food Safety on the production floor.
Monitor set up of production lines, offering quality assurance support including, but not limited to inspection, swabbing, tagging, and equipment set-up.
Inspect products being produced on the line to assure they meet our premium quality standards including the appearance of cakes to the gold standard.
Supervise line clearance, ensuring the line clearance has been correctly executed.
Verify cleanliness of equipment using established inspection procedures and ATP and allergen swabbing and calibration of scales, checkweighers, metal detectors, and thermometers being used in production areas.
Issue and/or monitor all documents and records used in production areas and completes all required documents with accuracy.
Verify accuracy of labels and product information printed on packaging material.
Take records, and or verify weights, temperatures, appearances, and other quality attributes and log all data on required forms at required frequencies.
Assist production in troubleshooting food safety or quality problems on the line and stop production lines whenever quality/food safety issues arise.
Initiate HOLD of products and ingredients that do not meet quality standards and equipment whenever necessary, ensuring completion of necessary paperwork.
Enter data accurately and manages quality databases associated with HOLDS, foreign material, and equipment damage.
Obtain product samples for microbiological testing and product review, ensuring that products are placed in designated areas for laboratory.