Quality Assurance Engineering Manager - EP
The Partner Companies•San Jose, CA
•$125,000 - $145,000•Onsite
About The Position
The QA Engineering Manager is responsible for leading day-to-day quality engineering operations and ensuring compliance with internal and external standards. This role provides oversight of quality engineers and technicians while maintaining ownership of core quality management system (QMS) elements, customer quality interactions, and metrology operations. The position plays a critical role in driving operational performance, customer satisfaction, and continuous improvement initiatives.
Requirements
- Bachelor’s degree in Engineering, Quality, or related field
- 5–8 years of experience in quality or manufacturing engineering
- Experience in ISO9001 / AS9100 environments
- Experience with RMAs and corrective actions
- Strong analytical and technical aptitude
- Knowledge of statistical methods
- Familiarity with metrology and calibration systems
- Proficiency in quality systems
Nice To Haves
- Knowledge of FAR/DFARS, CMMC or NIST 800-171 preferred
Responsibilities
- Lead day-to-day quality engineering activities supporting production, inspections, and issue resolution
- Manage grid metrology operations including equipment oversight, calibration coordination, and measurement system integrity
- Ensure effective use of quality systems (QCBD or equivalent) for NCMR, CAPA, document control, and traceability
- Support MRB activities and disposition of nonconforming material
- Act as primary liaison for customer quality issues including RMAs and complaints
- Lead root cause analysis and corrective actions (8D, CAR, etc.)
- Participate in customer calls and ensure timely follow-up on quality issues
- Respond to customer questionnaires, surveys, and technical requests in coordination with internal teams
- Support compliance with ISO9001 / AS9100 standards and maintain audit readiness
- Assist with customer and regulatory audits including preparation and closure of findings
- Support FAR/DFARS and CMMC requirements in partnership with leadership and IT
- Review and approve change management related to quality systems and processes
- Address supplier quality issues and monitor supplier performance metrics
- Partner with supply chain to drive supplier improvement and compliance
- Track and report KPIs including RMA, OTD, audit findings, and customer satisfaction
- Support monthly reporting and management review processes
- Drive continuous improvement based on data analysis and trends
- Manage and develop quality engineers and technicians
- Provide coaching, prioritization, and direction aligned with business needs
- Promote a culture of accountability, responsiveness, and continuous improvement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
