QA Engineer

RFgen Software•El Dorado Hills, CA

12h•Onsite

About The Position

RFgen is a product-led software company with over 30 years of experience in the supply chain industry, providing solutions for global enterprises to manage critical, mobile, and ERP-integrated operations. Our software is used in demanding sectors such as Manufacturing, Aerospace & Defense, Oil & Gas, Construction, and Food & Beverage. We are an engineering-focused company with headquarters in El Dorado Hills, CA, and a development and quality assurance center in Hyderabad, India. Our Professional Services team specializes in tailoring, configuring, and deploying these solutions to meet unique customer needs.

Requirements

5+ years in software testing and quality assurance with a proven ability to operate independently.
Strong hands-on manual testing experience, including black-box and functional techniques.
Demonstrated use of AI tools (e.g., Claude, ChatGPT) to enhance QA work and an aptitude for identifying new AI applications.
Proven experience in test planning and structured test case design.
Sound judgment in risk assessment, prioritization, and managing multiple concurrent assignments.
Strong written and verbal communication skills, including structured reporting to stakeholders.
Comfort working within a globally distributed team, including some early-morning overlap with colleagues in India.
Basic SQL for database validation and backend testing.
Working understanding of programming concepts and the Software Development Life Cycle (SDLC).
U.S. citizenship is required due to U.S. export-control requirements (including ITAR) for serving defense contractor customers.

Nice To Haves

Experience testing customer implementations, configured/customized software, or system integration projects.
Exposure to ERP, Warehouse, or Inventory Management systems.
API testing experience (REST, Postman, or similar).
Familiarity with AI-driven testing tools, automation frameworks, or data analysis techniques.
Experience with Jira for defect tracking and workflow management.
Experience with test management tools (e.g., Zephyr or equivalent).
An innovative mindset toward adopting AI in everyday QA.

Responsibilities

Own test planning and execution for customer deployment projects, including designing test plans, cases, and scenarios aligned with customer requirements.
Validate customized solutions, including tailored builds, configurations, and ERP/system integrations, ensuring functionality in the customer's environment before go-live.
Adopt and champion AI-driven practices, tools, and automation strategies in QA, identifying opportunities to enhance coverage, speed, and quality.
Perform comprehensive testing, including functional, regression, exploratory, and backend/system-level testing on customer-configured solutions and integrations.
Identify, document, track, retest, and validate defect resolutions throughout active projects.
Monitor deployment coverage, progress, and risks, providing clear status updates on quality to project and customer stakeholders.
Collaborate with Solution Architects, Engineering, Product, and Support teams to clarify requirements, improve usability, and lead root cause analysis.
Maintain QA documentation, test artifacts, and quality standards for team-wide adoption.