QA Engineer - Contract

Cie • Irvine, CA

5d

About The Position

Our mission is to make the world a safer place by improving training for peace officers through our mobile and web-based platforms. Our QA team is talented, inquisitive, and fearless - constantly pushing each other to be great. We're looking for a Contract QA Engineer who will integrate deeply with our team and be responsible for addressing mobile/web application challenges and changes that might prevent accurate functionality of our user applications. What we build defines who we are, and you'll play a critical role in ensuring we get the details right every time.

Requirements

• 4+ years of software QA experience testing web and/or mobile applications
• Strong experience creating, maintaining, and executing test cases, including functional, regression, exploratory, and end-to-end testing
• Experience with SQL, preferably PostgreSQL, including writing queries to validate data, troubleshoot issues, and support application testing
• Experience identifying, documenting, tracking, and retesting defects, with clear reproduction steps and supporting evidence
• Experience with TestRail and JIRA, or comparable test management and issue-tracking tools
• Experience with web and mobile test automation, preferably Playwright/JavaScript and Appium/AltTester
• Experience testing across browsers, mobile devices, operating systems, and screen sizes, including platforms such as BrowserStack
• Ability to troubleshoot test failures and differentiate between application, automation, environment, and test-data issues
• Strong attention to detail, problem-solving skills, and ability to clearly communicate defects, test results, risks, and release readiness
• Ability to collaborate with Product, Design, Development, and QA to clarify requirements, identify edge cases, and ensure adequate test coverage
• Familiarity with CI/CD and source control, preferably GitHub and GitHub Actions

Nice To Haves

• Familiarity with testing for ADA is a plus

Responsibilities

• Deliver quality through a combination of manual and automated testing.
• Create, maintain, and execute test cases defined in the Test Management Platform (TestRail).
• Define pre-conditions and create test data needed for test case execution.
• Isolate the signal from the noise through methodical troubleshooting and root cause analysis.
• Think out-of-the-box and find creative ways to solve a variety of testing challenges.
• Log high-quality bugs tickets into JIRA.
• Identify and validate across browsers, operating systems, and devices.
• Manage builds & releases on projects from start to finish.
• Leverage 3rd party tools and custom scripts as needed to support testing.
• Create & manage release notes and report test results.
• Periodically monitor application health using reporting dashboards and tools.
• Proactively provide feedback on product usability and recommendations to improve overall quality.
• Assist in supporting the customer by assisting helpdesk support with investigations and ticket triage.

Benefits

• Impact & Variety: Engage with complex integrations and influence product and engineering decisions.
• Professional Growth: Collaborate across multiple layers, honing versatile engineering skills.
• Autonomy & Ownership: Take full ownership of your features from concept to deployment.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed