QA Coordinator (Dental Admin)

CLINICA DE SALUD DEL VALLE DE SALINAS•Salinas, CA

5d•$26 - $39•Onsite

About The Position

Responsible for assisting the Medical/Dental Director with planning and implementing the performance improvement program to meet the needs of CSVS. Provides education to medical/dental staff, clinic staff and Governing Body. Facilitates performance improvement activities and CQI activities throughout CSVS. Acts as resource person to administrative team, department managers and medical staff. Assists department managers with preparation for medical staff committees. Assists with preparation for all regulatory body surveys, i.e., the accrediting organization, State Licensing Review, CMS Validation surveys. Demonstrates Competency in the Following Areas: Ability to facilitate performance improvement and CQI activities throughout CSVS. Demonstrates effective organizational skills through ongoing interaction with clinical chairpersons, nurse managers, ancillary department managers, administrative team and Governing Body to assist in facilitating CSVSwide PI program. Demonstrates knowledge of current methodology and practices. Maintains awareness of changes in the regulations and requirements by accrediting bodies. Practices good guest relations with patients, visitors, physicians and staff, assists as needed. Manages and operates equipment safely and correctly. Demonstrates awareness of the responsibilities of the position and how it interfaces with the rest of the healthcare team. Works closely with all department members as required, is flexible to meet the needs of the department and changes in the workload. Communicates appropriately and clearly to physicians, staff, Medical/Dental Director and other team members. Accurately demonstrates use of database systems to document occurrences, medical staff review functions, committee review and actions. Compiles reports for committees and administrative team. Assists in the preparation for review by regulatory agencies, educates and assists department managers to maintain appropriate policies and procedures to fulfill requirements and regulations. Demonstrates an ability to be flexible, organized and function under stressful situations. Maintains a good working relationship both within the department and with other departments. Consults with other departments as appropriate to collaborate in patient care and performance improvement activities. Participates in risk management and safety activities. Demonstrates Competency in the Following Areas: Supports and maintains a culture of safety and quality. Documentation meets current standards and policies. Provides support and assistance to medical staff officers, committee chairpersons and Governing Body, as required. Prepares reports/surveys/statistics to be reported to the Governing Body, government agencies. Serves as a member of professional staff committees as necessary. Assists in utilizing information obtained via performance improvement activities to seek and act on opportunities to improve patient care processes. Participates in problem solving, policy forming conferences as necessary. Maintains close coordination with the Medical/Dental Director and all departments to insure continuity and collaboration of services. Is responsible for department direction in the absence of the Medical/Dental Director. In coordination with the Medical/Dental Director and the Chief Financial Officer assists in planning the budget requirements for staff, performance of work, supplies and equipment. Consistently demonstrates a professional, self directed, mature, disciplined and tactful approach to department responsibilities. Professional Requirements: Adheres to dress code, appearance is neat and clean. Completes annual education requirements. Maintains regulatory requirements, including all federal, state, local regulations and accrediting organization standards. Maintains and ensures patient confidentiality at all times. Reports to work on time and as scheduled. Wears identification while on duty. Attends annual review and performs departmental inservices. Works at maintaining a good rapport and a cooperative working relationship with physicians, departments and staff. Represents the organization in a positive and professional manner. Attends committee, CQI and management meetings, as appropriate. Resolves staff concerns at the departmental level, utilizing the grievance process as required. Ensures compliance with policies and procedures regarding department operations, fire safety, emergency management and infection prevention and control. Effectively and consistently communicates administrative directive to staff and encourages interactive departmental meetings and discussions. Complies with all organizational policies regarding ethical business practices. Communicates the mission, ethics and goals of the facility, as well as the focus statement of the department.

Requirements

RDA with at least two years as a DA/RDA at CSVS
Familiarity with clinical policies and procedures and clinical workflow
Great working knowledge of NextGen EDR
Great communication skills
Experience with training, presenting
Flexibility, leadership, and time management skills
Computer skills: knowledgeable with Excel, PowerPoint
Able to communicate effectively in English, both verbally and in writing.
Strong written and verbal skills.
Basic computer knowledge.
Word processing and database management preferred.

Nice To Haves

Additional languages preferred.

Responsibilities

Assisting the Medical/Dental Director with planning and implementing the performance improvement program.
Providing education to medical/dental staff, clinic staff, and Governing Body.
Facilitating performance improvement activities and CQI activities throughout CSVS.
Acting as a resource person to the administrative team, department managers, and medical staff.
Assisting department managers with preparation for medical staff committees.
Assisting with preparation for all regulatory body surveys (accrediting organization, State Licensing Review, CMS Validation surveys).
Facilitating CSVS-wide PI program.
Managing and operating equipment safely and correctly.
Documenting occurrences, medical staff review functions, committee review and actions using database systems.
Compiling reports for committees and the administrative team.
Assisting in the preparation for review by regulatory agencies.
Educating and assisting department managers to maintain appropriate policies and procedures.
Participating in risk management and safety activities.
Supporting and maintaining a culture of safety and quality.
Preparing reports/surveys/statistics for the Governing Body and government agencies.
Serving as a member of professional staff committees as necessary.
Assisting in utilizing information obtained via performance improvement activities to improve patient care processes.
Participating in problem-solving and policy-forming conferences.
Coordinating with the Medical/Dental Director and all departments to ensure continuity and collaboration of services.
Being responsible for department direction in the absence of the Medical/Dental Director.
Assisting in planning budget requirements for staff, performance of work, supplies, and equipment.
Adhering to dress code, ensuring appearance is neat and clean.
Completing annual education requirements.
Maintaining regulatory requirements.
Ensuring patient confidentiality at all times.
Reporting to work on time and as scheduled.
Wearing identification while on duty.
Attending annual review and performing departmental inservices.
Maintaining a good rapport and cooperative working relationship with physicians, departments, and staff.
Representing the organization in a positive and professional manner.
Attending committee, CQI, and management meetings.
Resolving staff concerns at the departmental level.
Ensuring compliance with policies and procedures regarding department operations, fire safety, emergency management, and infection prevention and control.
Effectively and consistently communicating administrative directives to staff.
Encouraging interactive departmental meetings and discussions.
Complying with all organizational policies regarding ethical business practices.
Communicating the mission, ethics, and goals of the facility, as well as the focus statement of the department.