QA Compliance Specialist

Riverbend Community Mental Health, Inc.•Concord, NH

20h•Onsite

About The Position

Elevate Operational Integrity: QA Compliance Specialist Wanted! Safeguarding Excellence in Behavioral Health & Community Care. At our agency, delivering exceptional care goes hand-in-hand with unwavering operational integrity. We are looking for a meticulous, proactive, and analytical QA Compliance Specialist to serve as a vital pillar in our quality improvement and regulatory frameworks. If you have a passion for translating complex regulations into streamlined, practical workflows that empower our clinical and operational teams, this is your opportunity to make a profound impact in a mission-driven behavioral health setting! As our QA Compliance Specialist, you will champion organizational compliance, quality improvement, and the seamless integration of regulatory standards into daily operations, staff training, and long-term planning. Operating at the intersection of clinical care and administration, you will ensure our agency maintains elite standards across CCBHC, CMHC, CMS, and residential licensing frameworks, while supporting our disaster preparedness and emergency response initiatives.

Requirements

Bachelor's degree in healthcare administration, public health, human services, paralegal or related field; Master’s degree preferred.
Demonstrated experience can be substituted for educational requirement
Two to five (2-5) years’ experience in compliance, quality improvement, or healthcare operations.
Behavioral Health clinical experience preferred.
Strong background in quality assurance, regulatory compliance, or health administration—ideally within behavioral health, mental health, or community clinic (CCBHC/CMHC) environments.
Familiarity with CMS regulations, accreditation standards, and state/federal licensing requirements.
Exceptional skill in conducting gap analyses, interpreting dense regulatory text, and maintaining detailed compliance crosswalks and documentation.
Demonstrated capability in managing audits, driving policy development, and coordinating emergency preparedness drills.
Outstanding interpersonal skills with the ability to act as a trusted advisor, bridging the gap between high-level regulatory mandates and everyday clinical practice.

Responsibilities

Monitor, interpret, and communicate federal, state, payer, and accreditation requirements.
Conduct regulatory reviews, compliance audits, and gap analyses.
Maintain and update CMHC/CCBHC regulatory crosswalks, identifying and addressing compliance gaps.
Support policy, procedure, and SOP development and revision.
Assist with disaster response and emergency preparedness planning, including coordinating drills and after-action follow-up.
Track and manage regulatory waivers, variances, and related documentation.
Support quality improvement initiatives, corrective action plans, and compliance reporting.
Prepare materials and documentation for audits, surveys, and regulatory reviews.

Benefits

Competitive wages depending on level of education and experience.
Choice of 3 Medical plans
Prescriptions Benefits
Health Reimbursement Account (HRA)
Flex Spending Account (FSA)
Doctor on Demand
Harvard Pilgrim Well-Being Program Benefits
Choice of 2 Dental plans
Vision Plan
Short- and Long-Term Disability, Life, and Supplemental Life Insurance Plans
Employee Assistance Program (EAP)
Generous Paid Time Off (PTO) accrual and Extended Illness Leave
8 Paid Holidays
403(b) Retirement Plan with company match
Tuition reimbursement, discounts on tuition through partnered colleges and training opportunities to grow your career
Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program
Structured clinical supervision, ongoing training, and a collaborative environment designed to help Graduate Level, license-eligible clinicians build skills, confidence, and a long-term career.