QA BA/Tech Writer

University of Texas at Austin • Austin, TX

9d • Remote

About The Position

Support software quality, accessibility compliance, and application reliability across TRecs applications by performing quality assurance testing, defect analysis, accessibility validation, and contributing to QA processes and documentation. You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of university staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin.

Requirements

• One or more years of relevant experience OR demonstrated academic/project experience in quality assurance, business analysis, or software testing.
• Experience in leading automation projects, testing web applications, including executing test cases and validating expected results in a black box setting.
• Experience identifying and documenting defects with clear, actionable detail.
• Familiarity with accessibility standards (such as WCAG, W3C standards) or willingness to learn accessibility testing practices.
• Strong analytical and problem-solving skills with attention to detail.
• Strong verbal and written communication skills, with the ability to work across technical and non-technical teams.
• Self-managed and highly motivated with the ability to work in a developing and evolving environment.
• Relevant education and experience may be substituted as appropriate.
• Must be authorized to work in the United States on an ongoing, full-time basis for any employer without sponsorship.

Nice To Haves

• Bachelor’s Degree with more than two years of demonstrated experience in QA, business analysis, or software testing.
• Experience with accessibility, security, or QA process-improvement initiatives.
• Experience with accessibility testing tools such as Microsoft Accessibility Insights or similar.
• Experience with security testing tools (such as ZAP or similar).
• Experience using Jira or similar tools for defect tracking and workflow management.
• Familiarity with automated testing frameworks (such as Playwright, Selenium, or similar).
• Experience working in Agile or iterative development environments.
• Experience with UT Austin administrative systems or similar enterprise environments.
• Experience working with data, reporting tools, or dashboards (Tableau, Power BI, etc.).
• Demonstrated ability to adapt to changing technology and priorities.
• Experience working with a variety of groups and organizational levels.
• Willingness to learn, experiment, and contribute to building QA practices from the ground up.

Responsibilities

• Develop and maintain QA documentation, including test plans, test cases, accessibility reports, standard operating procedures, and training.
• Partner with developers, product owners, and stakeholders to analyze application requirements and define test strategies that ensure functional accuracy, usability, and compliance.
• Design, execute, and maintain manual test cases for web applications, including regression, smoke, and exploratory testing.
• Track, document, and manage defects in Jira, including clear reproduction steps, severity assessment, and communication with development teams.
• Perform accessibility testing using tools such as Microsoft Accessibility Insights and validate compliance with WCAG standards and university accessibility policies.
• Conduct security and vulnerability scanning using tools (such as ZAP or similar) and document findings for further investigation and remediation.
• Analyze testing results and system behavior to identify trends, risks, and areas for improvement; communicate findings through reports and dashboards.
• Prioritize tasks and manage workload across multiple applications with minimal supervision.
• Contribute to the development and continuous improvement of QA processes, workflows, and governance practices across TRecs applications.

Benefits

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas: a defined benefit retirement plan
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional conference opportunities
• Tuition assistance
• Expansive employee discount program including athletic tickets
• Free access to UT Austin's libraries and museums with staff ID card
• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level