QA Auditor

C&S Wholesale Grocers•Bethlehem, PA

19h•Onsite

About The Position

The ICQA Auditor validates products scheduled for customer delivery to measure outbound selection accuracy. The role assists with researching and resolving errors and serves as a witness representative in Beth2. Auditors use a handheld scanner to compare physical products with customer orders and system-billed quantities, unload products for a physical count, and investigate errors by reviewing the actual and surrounding pick slots. Mis-select errors and shortages are corrected as necessary based on the customer contract. After validation, products are reloaded onto pallets and returned to the dock or trailer. The role also checks pallet construction, including wrapping, stacking, positioning, and product condition. Pallets are unloaded using an electronic pallet jack, or a random pallet that has not yet been loaded is selected for audit. The work takes place in freezer, perishable, and store/grocery warehouse environments. The position is on the first shift, and travel is not required.

Requirements

Experience with warehouse and inventory management systems and software is preferred.
Ability to stand, walk, bend, reach, pull, stoop, grip, carry, and lift objects weighing 20 to 60 pounds.
High school diploma or General Equivalency Diploma in General Studies.

Nice To Haves

Experience with warehouse and inventory management systems and software.

Responsibilities

Validate that physical products match customer orders using a handheld scanner.
Compare scanned products and quantities with system-billed quantities.
Unload products to the floor and perform physical counts against scanner counts.
Research and root-cause errors by reviewing the relevant and surrounding pick slots.
Correct mis-select errors and shortages as necessary based on the customer contract.
Reload validated products onto pallets and return them to the dock or trailer.
Perform quality checks on pallet construction, wrapping, stacking, positioning, and product condition.
Unload pallets using an electronic pallet jack or select a random pallet not yet loaded for audit.
Assist with researching and resolving errors.
Serve as a witness representative in Beth2.