QA Analyst

Children's Hospital of Philadelphia•Philadelphia, PA
•$83,700 - $106,700

About The Position

The QA Analyst is a key member of the Application Development team, working with business partners, software developers, engineers, and other analysts to deliver custom and off-the-shelf software applications. The role focuses on requirements gathering, testing, and implementation within the Software Development Lifecycle (SDLC), and leads the team's testing efforts, including testing requirements, plans, manual tests, and automated testing processes. The position also performs system configuration and maintenance support and serves as lead analyst for various platform applications. Work is divided approximately 66% QA and 33% Systems Analyst.

Requirements

  • Bachelor's degree required.
  • At least one year of experience working within a healthcare environment and within Information Systems.
  • Excellent communication and teamwork skills.
  • Intermediate critical-thinking, problem-solving, and troubleshooting skills.
  • Proficiency with Microsoft Office products.
  • Basic ability to facilitate meetings.
  • Basic documentation skills.

Nice To Haves

  • Bachelor's degree in Computer Science, Information Systems, Business, or Healthcare preferred.
  • At least two years of experience working within a healthcare environment and within Information Systems preferred.

Responsibilities

  • Provide operational support, maintenance, and system configuration in accordance with departmental operating procedures.
  • Identify, analyze, and resolve data and system issues of intermediate complexity.
  • Work independently in support of team initiatives.
  • Gather requirements, develop specifications, and prepare documentation.
  • Develop, validate, and execute comprehensive test plans, including manual and automated testing.
  • Lead the team's testing efforts and manage testing requirements and plans.
  • Perform 24/7 on-call support if applicable.
  • Communicate effectively with clients and colleagues.
  • Travel to and work at various CHOP locations, including patient care areas, if required.
  • Travel for mandatory certifications if required.
  • Understand and comply with enterprise and DTS departmental information security policies, procedures, and standards.
  • Support integration of information security into the development, design, and implementation of Hospital Technology Resources that process, transmit, or store CHOP information.
  • Support compliance activities related to regulatory requirements, healthcare accreditation standards, and other regulations governing confidential information.
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