2026

United Indian Health Se•Arcata, CA

22h•$34 - $38•Onsite

About The Position

This position is responsible for leading and training the Purchased Referred Care staff to ensure continuity of services for United Indian Health Services (UIHS) clients eligible for Purchased Referred Care. The Specialist will direct day-to-day operations, oversee the referral process, and ensure clients meet eligibility requirements. The role also involves coordinating communication, maintaining constructive relationships, and adhering to organizational policies and compliance standards. Additionally, the Specialist must be willing to learn about and work sensitively with American Indian/Alaska Native culture. For Level 2, additional responsibilities include running monthly reports, reporting results to the Manager, and training all Purchased Referred Care Technicians.

Requirements

High School Diploma or equivalent.
Four (4) or more years of current related experience and/or training working in health care (Level I).
Ability to successfully lead the Purchased Referred Care team under the direction of the Purchased Referred Care Manager.
Excellent customer service skills and ability to perform all duties of the position.
Ability to work both independently and as part of a team.
Experience in a health care setting required.
Six (6) years’ experience (Level II).
Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.
Must be able to type forty-five words per minute (45 WPM).
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of an organization.

Nice To Haves

Must meet or exceed all level one (1) criteria and have over six (6) years’ experience (Level 2).
Must meet or exceed all Level I Criteria (Level II).

Responsibilities

Directs the day-to-day operations of the Purchased Referred Care staff under the direction of the Purchased Referred Care Manager.
Oversees and maintains continuity of the Purchased Referred Care/Referral process and coordinates all updates with Purchased Referred Care staff.
Demonstrates excellent customer service skills.
Attends organizational committee meetings and other meetings as assigned.
Ensures clients meet eligibility for services at United Indian Health Services and Outside providers.
Coordinates and utilizes an effective system of communication throughout UIHS and with outside providers.
Establishes and maintains constructive working relationships with clients and all levels of employees.
Maintains a professional, organized, and clean working environment by following organizational policies, guidelines, and safety standards.
Adheres to accreditation and compliance standards/guidelines.
Attends training appropriate for maintaining up-to-date knowledge of required skills and shares relevant information with the Purchased Referred staff.
Operates various office equipment including photocopiers, calculator, fax machine, computer, printer, and any other office equipment to perform tasks as needed.
Performs all duties in accordance with UIHS Mission, Vision, and Guiding Principles.
Must be willing to learn more about American Indian/Alaska Native culture and attend at least one (1) Cultural Presentation/Training per year.
Must be willing to work with American Indian/Alaska Native people and be sensitive to their culture.
Maintain appropriate files and documents (if needed).
Prepare monthly reports and Close the Purchased Referred Care register monthly (if needed).
Run and maintain required Monthly Reports and report results to Purchased Referred Care Manager (Level 2).
Train all Purchased Referred Care Technicians in all required fields (Level 2).