Pump Service Technician

Harrington Process Solutions•Maple Heights, OH

About The Position

PumpMan, a Harrington Company, is a provider of pump systems and on-site maintenance and repair services for commercial, industrial, and municipal customers. The Pump Service Technician troubleshoots, inspects, maintains, repairs, modifies, and installs pumps and related mechanical and electrical equipment for water and wastewater systems throughout the greater Cleveland region. The role works independently as well as with crews and other stakeholders, handles planned maintenance and emergency service, and helps develop field staff through training. It also includes supervising project crew workflow and timelines and preparing detailed diagnostic reports for customers and estimating staff.

Requirements

  • High school diploma, GED equivalent, or trade school diploma.
  • At least 7 years of plumbing and electrical experience.
  • Experience in all facets of the plumbing trade.
  • Ability to perform varied mechanical maintenance and repair work.
  • Ability to diagnose problems and determine appropriate action.
  • Ability to regularly lift and/or move more than 25 pounds, frequently more than 50 pounds, and occasionally more than 100 pounds.
  • Valid driver's license.

Responsibilities

  • Troubleshoot and repair centrifugal pumps, including domestic water, HVAC, submersible, column, sump/sewage, vertical turbine, mixer, and propeller pumps, as well as other pump types.
  • Inspect, modify, maintain, repair, and install pumps, electric motors, valves, and related mechanical equipment for water and wastewater systems throughout the greater Cleveland region, working without direct supervision.
  • Troubleshoot and repair pressure-reducing valves associated with domestic water booster systems.
  • Troubleshoot and repair sewage ejector pumps, pump controls, and systems.
  • Troubleshoot common electrical issues involving three-phase and single-phase systems, including capacitors and start relays.
  • Troubleshoot, program, and modify existing variable frequency drive programming for wastewater and booster pump applications.
  • Undertake projects involving complete system replacement, circuit design, piping, and system layout in cooperation with other stakeholders.
  • Respond to emergency situations during normal working hours and when scheduled for 24-hour on-call service.
  • Perform planned maintenance; inspect pump systems and related equipment and recommend repairs, replacements, or calibrations as needed.
  • Follow electrical safety rules and lock-out/tag-out procedures.
  • Maintain truck tools, safety equipment, instruments, and materials used for pump, motor, and equipment maintenance and repair.
  • Operate and care for equipment, hand tools, and power tools used to construct, repair, and maintain mechanical equipment; clean and lubricate tools as required.
  • Perform duties professionally and work cooperatively with others, including coworkers, outside agencies, and the public.
  • Supervise and manage workflow and project timelines for project crews.
  • Maintain regular attendance and adhere to the prescribed work schedule.
  • Observe safe work practices and methods and perform other duties as assigned.
  • Write detailed diagnostic reports for customers and estimating staff.
  • Train technicians and helpers to improve the competency of PumpMan field staff.

Benefits

  • Medical plan options: HDHP/HSA with monthly company contributions or PPO.
  • Spousal HRA covering 100% of eligible expenses up to $9,400 per individual or $18,800 per family each calendar year.
  • Health and dependent-care flexible spending options.
  • Dental insurance, including orthodontic care for children and adults.
  • Vision coverage, including LASIK discounts.
  • 24/7 telehealth and concierge healthcare access with prescription services for enrolled members.
  • Company-paid life insurance and AD&D coverage.
  • Company-paid long-term disability program; optional short-term disability and other disability coverage options.
  • Optional pet care, identity protection, voluntary life insurance with dependent coverage, and supplemental critical illness, accident, and hospital indemnity coverage.
  • Employee Assistance Program.
  • 401(k) and Roth plans with a 100% company match on the first 3%, plus a 0.5 match on the 4th and 5% contributions.
  • Paid time off starting at 3 weeks, with potential accrual up to 5 weeks per year.
  • 7 paid holidays, including the day after Thanksgiving.
  • Leave coverage for jury duty, witness duty, and bereavement.
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