Publisher Success Manager, Performance Marketing

PUBLICIS GROUPE•Needham, MA

45d•Hybrid

About The Position

The Publisher Success Manager role is critical to CJ's core principals of growing our business on a foundation of technology and innovation. This role is focused on managing influential publishers within the affiliate space as we grow advertiser programs. You will be responsible for optimizing publisher programs through product & solution adoption, usage of CJ tools and support for daily delivery on technical revenue focused requests or custom reporting needed to advance the publishers' business on CJ. Additionally, you will be attuned to your channel(s) of all the upcoming publisher innovations, feeding insights and sharing recommendations to our Product team to ensure cohesive design between CJ and the publisher. This role will be critical to actively participating and strategically guiding our product team on future innovation needs to grow the business.

Requirements

3+ years of experience working in digital performance marketing role or equivalent related experience
Strong written and verbal communication skills
Critical thinker and problem solver. Able to influence/develop account strategies that contribute to publishers' overall objectives
Ability to working cross functionally with Product, Analytics, Accounting and Technology teams to accomplish client objectives
Passion for innovation and technology
Proficient knowledge of the Microsoft suite of products, including Windows, Word, Excel, and PowerPoint

Responsibilities

Strategically lead, develop, and grow a channel of publishers, by creating focused strategy plans to adopt and implement CJ solutions, strategically deploy Publisher tools/solutions and ensure publisher programs are fully optimizing the CJ platform.
Build relationships with day-to-day contacts and executive team for a specialized group of publishers, to identify and meet mutual innovation and efficiency goals.
Use Data to deliver strategic plans customized for each client based on network benchmarking, publisher performance and industry expertise.
Train and educate publishers on best practices that enable them to position themselves effectively. Present CJ innovations to solve and/or enhance their goals and objectives.
Define platform features and capability enhancements as a product stakeholder on behalf of your channel, share product stakeholder updates to the greater global Pub Dev team.
Create and deliver presentations for internal Account Teams, advertiser clients and prospects that showcase opportunities that include business model value with your specialized portfolio of publishers.
Identify and Quarterback PubDev-wide initiatives to support solution roll-outs or process efficiencies. Be main POC on necessary process improvements: Salesforce, CJ Account Manager, etc.
Strategically manage and lead Publisher/Advertiser escalations and loop in Partnership Growth Managers as needed.

Benefits

Flexible time off, no accrual necessary
Generous amount of paid holidays
Company-sponsored team building events
Employee Referral Program
Annual recognition awards
Flexible work arrangements
Parental bonding leave
Back-up child/elder care
Employee discount program
International SOS program
Business Resource Groups- these employee-led groups join together around common interests, backgrounds, or demographic factors to help build an engaging, inclusive work environment for all.
competitive salaries
401K matching
wellness reimbursement programs
life insurance
comprehensive medical, dental and vision coverage