Publisher Operations Specialist

Adelaide•New York, NY

2d•$90,000 - $110,000•Remote

About The Position

This position reports to the Director, Publishers and is responsible for driving the day-to-day technical operations, integrations, and cross-functional coordination behind one of Adelaide’s fastest-growing lines of business. In this role, you’ll own publisher tag operations, help stand up integrations with major publishers, and run meetings and keep publisher-related work moving across Data Science, Product, and Engineering. You’ll also build deep expertise in Adelaide’s publisher products and how new features and technical developments affect our partners. The work is both technical and operational. On any given day, you might investigate a measurability issue, configure and test publisher tags, drive a cross-functional project forward, document a new process, or onboard a publisher partner. As you ramp up, you’ll begin owning publisher accounts directly and serving as a trusted resource for both partners and internal teams. We’re looking for someone with 0-2 years of relevant experience or equivalent experience gained through coursework, internships, or projects. A background in computer science, data science, statistics, economics, or another analytical field may be helpful, but we’re equally interested in someone who demonstrates technical curiosity, strong follow-through, and a genuine interest in ad tech, media, or data-driven products. This is a high-ownership opportunity for someone who wants to learn quickly, take initiative, and grow their responsibilities alongside the business. You’ll work closely with the Director, Publishers and other leaders across Adelaide, with the expectation that within your first few months, you’ll be ready to independently own publisher accounts while continuing to receive guidance as needed. This is a fully remote role within the United States, with occasional travel to our New York office a few times per year.

Requirements

0-2 years of relevant experience gained through internships, coursework, projects, or professional roles
A technical or analytical background, or demonstrated interest in learning technical systems and concepts
Interest in digital advertising, media, ad tech, or data-driven products
Familiarity with—or an eagerness to learn—ad-serving concepts and tools such as Google Ad Manager, VAST, and ad tags
Strong organizational and project-management skills, with the ability to track details, follow up, and keep work moving
Comfort collaborating with technical and non-technical colleagues and translating information between teams
Clear, responsive communication, strong follow-through, and good judgment about when to ask questions or escalate an issue
A proactive approach and an interest in taking on increasing ownership as you grow
Comfort with—or an eagerness to learn—data and analytics tools such as Looker and SQL

Nice To Haves

Internship, coursework, or project experience in publisher operations, ad operations, yield management, or ad tech
Exposure to attention metrics, viewability, or media quality measurement
Experience with SQL, Python, or other data/analytics tooling
Familiarity with video or CTV advertising

Responsibilities

Own publisher tag creation, configuration, QA, troubleshooting, and format support across display, online video, CTV, native, and emerging channels
Take ownership of publisher accounts as you build your expertise, managing integrations, onboarding, and day-to-day technical needs with guidance as needed
Serve as a technical resource for Client Success, TAM, and publisher partners, escalating complex issues when appropriate
Coordinate publisher-related projects across Data Science, Product, and Engineering, keeping meetings, owners, timelines, and next steps organized
Build fluency in product releases, feature changes, and roadmap developments, and help assess their implications for publishers
Investigate measurability and data-quality issues in partnership with Data Science and Engineering
Maintain clear documentation and identify opportunities to improve publisher workflows, tools, and product coverage
Become a trusted resource for publisher-related questions and keep teams informed of important updates, issues, and resolutions