Seasonal - Publication Updater / Customer Service
Metro•Edina, MN
•Onsite
About The Position
For 38 years, Care Options Network has connected senior care professionals throughout the Twin Cities and published trusted, local resources: The GuideBook and The Directory. We are seeking a detail-oriented, friendly professional to join our team during our annual publication update and membership renewal season. If you enjoy connecting with people, staying organized, working on meaningful projects, and being part of a close-knit team, this could be the perfect seasonal opportunity for you.
Requirements
- Working knowledge of senior care housing industry, nursing or social work
- Quick learner, excellent communicator, detail oriented, accurate speller and strong organizational skills
- Customer-service oriented with pleasant phone voice
- Energized by a workflow process guided by multiple milestones
- Motivated and able to work well individually and with a team
- Computer proficient - Adobe Acrobat, Microsoft 365 (SharePoint, Teams, Outlook, Word, Excel) and basic database platform
Nice To Haves
- Retired senior care professionals
- Former nurses, social workers, housing professionals, or healthcare administrators
- Individuals seeking meaningful seasonal or part-time work
- Professionals who enjoy relationship-building and attention to detail
Responsibilities
- Contacting senior housing providers by phone and email to verify information
- Updating senior housing community, contact, and billing details
- Following up with contacts to gather missing information and complete updates
- Entering and maintaining data accurately
- Proofreading publication content
- Meeting established project deadlines and milestones
Benefits
- No benefits
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
