Publication Specialist

Western Governors University•Salt Lake City, UT

1d•$23 - $33•Remote

About The Position

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Services 206 Pay Range: $22.64 - $32.83

Requirements

Three years of experience in publication, data entry or a related area, which includes data entry and coordinating projects
Strong oral and written communication skills.
Proficiency with Microsoft Office programs.
Ability to problem solve.
Detail-oriented approach.
Ability to manage and coordinate multiple projects.
Ability to manage vendor relationships.

Nice To Haves

Bachelor’s degree in Communications, Marketing, English, or a related field of study
Experience with software testing and quality assurance
Experience working with software development vendors

Responsibilities

Coordinates publication projects for multiple colleges, which includes publishing new content and updating existing content.
Responds to and incorporate student and staff feedback into courses and assessments.
Collaborates with cross functional teams to maintain courses and assessments.
Ensures quality assurance processes are completed prior to the launching course enhancements.
Works with development teams to develop production schedules and publication tasks ensuring a successful launch.
Monitors work quality of the publication team and provides feedback to ensure quality products are published.
Provides training to team members on systems use and publication processes.
Creates documentation for publication processes and training.
Develops and maintains relationships with vendors.
Tracks and manages system repairs and enhancements.
Performs other related duties as assigned.