Public Space Inspector

Marriott•Nashville, TN

About The Position

This role involves inspecting guest rooms after cleaning, completing checklists to report cleanliness and condition, and handling required housekeeping paperwork. The inspector will identify room assignments and the type of cleaning required, and respond promptly to requests from guests and other departments. They will also enter guest rooms following proper procedures. Additionally, the role includes assisting management with hiring, training, scheduling, and other employee-related tasks, serving as a role model. The inspector must follow all company and safety/security policies, report any issues, and complete safety training. They are responsible for maintaining a professional appearance, protecting company assets, and providing excellent guest service, including assisting individuals with disabilities. The role also involves identifying and implementing ways to improve efficiency, productivity, quality, safety, and cost-savings, while developing positive working relationships and supporting team goals. Communication skills are essential, as is the ability to perform physical tasks such as lifting, pushing, pulling, reaching, and standing/sitting/kneeling/walking for extended periods. Computer proficiency for entering and locating work-related information is also required. The inspector must be able to visually verify and interpret written documents and perform other reasonable duties as requested by supervisors.

Requirements

High school diploma or G.E.D. equivalent.
At least 1 year of related work experience.
No supervisory experience.
None

Responsibilities

Enter status of rooms cleaned.
Complete checklists to report cleanliness and condition of each assigned area.
Complete required Housekeeping paperwork.
Identify room assignments and type of cleaning required for each room.
Inspect guest rooms after being cleaned by Housekeeper.
Respond promptly to requests from guests and other departments.
Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Speak with others using clear and professional language.
Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Stand, sit, kneel, or walk for an extended period across an entire work shift.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Enter and locate work-related information using computers and/or point of sale systems.
Visually verify and interpret written documents.
Perform other reasonable job duties as requested by Supervisors.