Public Space Attendant

Double Tree Bloomington Minneapolis South•Bloomington, MN

10d•Onsite

About The Position

Our Housekeeping team plays a key role in driving operational and service excellence across the entire property by ensuring that Laundry and Housekeeping services consistently support exceptional guest experiences, financial performance, long-term business goals, and the overall success of the property. Exceptional Hospitality Starts with You! Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Public Area Attendant, you’re not just ensuring the cleanliness and upkeep of the hotel’s public spaces – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. POSITION SUMMARY The Public Space Attendant reports directly to the Assistant Housekeeping Manager. This highly visible position provides a strong presence throughout the hotel and active engagement with hotel guests. The Public Space Attendant is responsible for supporting the hotel’s day-to-day laundry and housekeeping operations by ensuring consistency in room cleanliness, availability, and presentation to guests.

Requirements

Must have reliable transportation to and from work
Must report to work on time
Must be present and able to work all shifts on-site
Must have open availability Monday-Sunday and be available to work weekends
Must be able to work the necessary hours and a rotating schedule to meet the operational needs of the business, including days, weekends, holidays and key events
Must be at least 18 years old
Must be currently eligible to work in the United States of America and able to present required identity and employment authorization documents as required to complete the Form I-9, Employment Eligibility Verification, on the first day of employment.

Responsibilities

Maintain cleanliness of designated areas—including restrooms, hallways, stairwells, elevators, offices, and event spaces—by performing daily cleaning tasks such as dusting and polishing furniture, vacuuming and mopping floors, shampooing carpets, washing windows, and emptying trash
Assist in guest room cleaning and fulfill service requests when needed
Stock and organize supply rooms to support efficient housekeeping operations
Identify and report any repair needs or maintenance deficiencies to ensure a well-kept property
Keep all designated areas clean, neat, and organized, including assigned offices, desks, supply rooms, and storage carts to ensure efficient hotel operations
Greet guests warmly, answer questions, respond courteously to guest requests, deliver requested items, and resolve laundry and housekeeping service requests promptly
Perform periodic deep cleaning tasks as needed or required by brand standards, such as flipping mattresses, moving furniture, waxing floors, shampooing carpets, and cleaning storage carts and closets