Public Space Attendant

New Castle Hotel • Lexington, KY

7d • Onsite

About The Position

In the role of Public Area (Lobby) Attendant you will focus on ensuring the public areas are clean and tidy, reporting anything missing or in need of repair. You will be responsible for keeping assigned areas, such as public restrooms and the fitness center, stocked, clean, and crisp. This role also involves being a team player by assisting coworkers when needed, such as taking on houseperson duties or folding sheets in laundry. As a Housekeeping Ambassador, you will greet guests warmly, smile, and answer their questions or direct them to someone who can assist. You will also act as a Safety & Security Agent by following hotel policies and procedures, anticipating problems, and alerting management when necessary.

Requirements

• Prior hotel or related experience is preferred.
• Ability to work/stand/walk for long hours.
• Ability to safely work/use tools such as the housekeeping cart, laundry cart, vacuum, brooms, etc.
• Ability to use floor care equipment and various cleaning chemicals.
• Medium work: exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to multi-task.
• Ability to bend, stretch, twist or reach with your body and arms.
• Ability to work under variable temperatures and noise levels.
• Near Vision: Ability to see details at close range.
• Ability to convey information and ideas clearly in English.

Responsibilities

• Ensure the public areas are clean and tidy.
• Report anything missing or in need of repair.
• Keep assigned areas (e.g., public restrooms, fitness center) stocked, clean, and crisp.
• Assist coworkers by pitching in as needed, such as taking on houseperson duties or folding sheets in laundry.
• Share a warm greeting and a smile with all guests encountered.
• Answer guest questions or direct them to someone who can assist.
• Follow hotel's established safety and security policies & procedures.
• Anticipate problems and call management as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed