Public Service Officer

City of Tyler•Tx 75702, TX

6h•Onsite

About The Position

Non-sworn employee assigned to the Patrol Response Unit within the Patrol Division to assist Law Enforcement. To perform a wide variety of technical and administrative tasks to support of the Police Department. Receives general direction from the Patrol Response Unit Lieutenant. Exercises no supervisory authority.

Requirements

Must have a High School Diploma or GED.
Must possess a valid Texas Class "C" Driver's License with a clear driving record.
Knowledge of administrative directives of the City of Tyler Police Department upon completion of the training program.
Knowledge of pertinent Federal, State, and local laws, codes and regulations upon completion of the training program.

Responsibilities

Prepare initial incident reports and completes follow up investigations in some cases.
Provides support with daily procedures of Customer Service.
Performs miscellaneous assignments as requested by the Data Management Supervisor.
Initiate investigations and complete follow up investigations on a small category of minor cases: (e.g. Abandoned Vehicles, Parking Complaints, Gas Drive-offs, Lost and Abandoned Property Calls, etc.).
Assist with taking lobby calls at both the Downtown and Faulkner Park Police Stations and ML King sub-station as assigned.
Obtain sworn statements from victims and witnesses ONLY and document additional information on reports.
Assist with traffic direction at accident scenes, traffic flow problems, funeral escorts, parades, and other special events; assist TFD and investigative personnel with on-scene investigations as directed.
Issue parking citations for city ordinance and handicap violations.
Be able to work independently and communicate effectively both verbally and in writing.
Participate in use of force training to maintain proficiency in the use of department issued non-lethal weapons (i.e. OC Spray).
Perform related duties and answer any call deemed necessary by a supervisor.