Public Service Executive I - Licensing Board Executive Director

Department of Professional and Financial Regulation•Gardiner, ME

7d•Onsite

About The Position

Join the Team at the Office of Professional and Occupational Regulation (OPOR) at the Department of Professional & Financial Regulation. OPOR is committed to protecting the health and safety of the public in Maine and offers work-life balance and great benefits. They foster a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact. This role oversees the operations and regulatory program of the Board of Dental Practice, serves as a team leader within OPOR, and assists the Director of OPOR with special projects, including management of other boards and supporting legislative matters. The Board of Dental Practice is a high-profile board, and the Executive Director exercises oversight over state resources necessary to operate and maintain the licensure program. Occasional out-of-state travel will be required.

Requirements

Five (5) years of post-secondary education, with preference to degrees in law, public policy, project management or business, or five (5) years of experience administering regulatory programs.
Professionalism: Maintain a positive and respectful work environment through thoughtful, courteous interactions.
Problem-Solving: Strong critical thinking skills to identify issues and propose innovative solutions. Skill in managing people and situations and offering appropriate feedback with tact and respect.
Adaptability: Willingness and ability to adapt to changing priorities, processes, and technologies.
Attention to Detail: A focus on accuracy and thoroughness in completing tasks and managing responsibilities.
Communication Skills: Clear and effective communication with colleagues, management, and stakeholders to ensure alignment and clarity.
Collaboration: Ability to work effectively with diverse groups, contributing to shared goals and helping others succeed.
Decisiveness: Ability to make well-informed, timely decisions even in challenging situations.
Commitment to Excellence: Dedication to achieving high standards in service delivery and personal work performance.
Emotional Intelligence: Ability to understand and empathize with others while maintaining professionalism and accountability.
Time Management: Strong organizational and prioritization skills to balance various responsibilities effectively.
Continuous Improvement: A focus on improving processes, learning new skills, and supporting team development.

Nice To Haves

Highly developed written and oral communication skills.
Experience in administrative, legal or adjudicatory practice including complaint resolution processes.
Experience with APA rulemaking and APA adjudicatory hearing process.
Experience managing competing priorities in a professional and efficient manner.
Experience in the legislative process, including researching and drafting proposed changes.

Responsibilities

Manage Programs: Direct, assign, review work of professional staff, including internal staff and investigator. Develop operational procedures and set program goals and objectives within regulatory and statutory guidelines.
Case Analysis: Evaluate and analyze complex cases and interpret statute and administrative rules.
Coordinate Complaints: Review complaint files, oversee the investigation and identify relevant issues, and coordinate hearings.
Manage Communication: Communicate effectively with staff, board members, licensees, stakeholders, service providers, attorneys, and the public, maintaining professionalism in all interactions.
Collaboration: Work with board and staff to establish and implement agency policies to ensure efficiency and effectiveness of board functions.
Financial Management: Coordinate and oversee office budget and financial process.
Policy: Research and recommend policy, rule, and legislative changes to the Board.
Facilitator: Coordinate and organize development of curriculum for dental education programs required by statute.
Board Liaison: Represent the board, and other programs as assigned, to the Legislature, the Department of Professional and Financial Regulation and other state agencies, as well as at professional associations and other public meetings.

Benefits

13 paid holidays
12 days of sick leave
3+ weeks of vacation leave annually
Health Insurance Coverage (State pays 85%-100% of employee-only premiums)
Health Insurance Premium Credit (Participation decreases employee-only premiums by 5%)
Dental Insurance (State pays 100% of employee-only dental premiums)
Retirement Plan (State contributes 18.91% of pay to MainePERS)
Gym Membership Reimbursement (up to $40 per month)
Health and Dependent Care Flexible Spending Accounts
Public Service Student Loan Forgiveness eligibility
Living Resources Program (employee assistance program)
Forty-two (42) consecutive calendar days of fully paid parental leave
Voluntary Deferred Compensation (MaineSaves 457(b) account)