Public Service Coordinator II - Deputy Director, Artificial Intelligence

State of Maine•Augusta, GA

12d•Hybrid

About The Position

The Department of Administrative and Financial Services (DAFS) Office of Information Technology (OIT), also known as MaineIT, provides information technology support to over 13,000 employees and oversees large-scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies. MaineIT is seeking a highly talented individual who leverages their expertise in leading IT Managers to success. This role will represent the C.A.R.E. values: Customer-focus, Accountability, Responsiveness, and Empathy-driven, people-focused services. The primary focus of the Public Service Coordinator (PSC) series is to provide consultative, professional advice and expertise about significant issues to agency and executive management, often acting as a subject matter expert. The PSC regularly exercises independent judgment on important matters affecting the agency’s operations, such as legal, human resources, finance, technological resources, policy development, advocacy, and an agency’s relationship with other agencies, the Governor’s Office, the Legislature, and its constituents. A PSC may supervise staff or provide leadership for selected activities, but the primary focus is to provide consultative expertise. The Deputy Director, Artificial Intelligence, will provide Artificial Intelligence services to the entire Executive Branch, working under limited administrative direction.

Requirements

Seven (7) years of progressively responsible experience in application system analysis and/or programming.
A minimum of one (1) year in a working supervisory role.
Knowledge of Artificial Intelligence (LLMs, Prompt Engineering, Risks, Retrieval Augmented Generation, Model Context Protocol, Agentic, etc.)
Experience in Project Management
Experience in Organization-Building from scratch
Experience in Organization & Operational Model Development from Scratch
Experience in Fiscal Management & Budgeting from scratch
Horizontal Relationship Building across the Executive Branch
Knowledge of Cybersecurity in the Government Sector
Knowledge of Privacy in the Government Sector
Demonstrated experience managing and leading cross-functional IT teams
Experience with vendor and contract management, including Requests for Proposals (RFPs) and in ensuring policy and contract compliance
Expertise in IT strategy development and aligning technology initiatives with business goals
Demonstrated knowledge and experience with low-code platforms
Experience in data governance, including data quality, data privacy, and compliance regulations
Excellent communication skills, both oral and written, across a wide spectrum of audiences
Strategic thinker with the ability to implement long-term IT plans and digital strategies that align with organizational goals
Strong decision-making skills, especially under pressure, with the ability to prioritize conflicting demands

Nice To Haves

A master’s degree in computer science may be substituted for one (1) year of programming experience.

Responsibilities

Provide technical guidance across multiple AI projects.
Administers the MaineIT AI Policy, and makes continuous improvement.
Aligns hiring and staffing decisions to ensure the right person with the right skills is in the right place at the right time.
Works closely with agency partners to build a valued, consultative relationship.
Responsible for IT budgets in collaboration with their Agency partners, monitoring and advising their Agency partners on any budgetary concerns.

Benefits

13 paid holidays
12 days of sick leave
3+ weeks of vacation leave annually
Health Insurance Coverage (State pays 85%-100% of employee-only premiums)
Health Insurance Premium Credit (decreases employee-only premiums by 5%)
Dental Insurance (State pays 100% of employee-only dental premiums)
Retirement Plan (State contributes 18.86% of pay to MainePERS)
Gym Membership Reimbursement (up to $40 per month)
Health and Dependent Care Flexible Spending Accounts
Public Service Student Loan Forgiveness eligibility
Living Resources Program (employee assistance program)
Forty-two (42) consecutive calendar days of fully paid parental leave for all employees welcoming a child
Voluntary Deferred Compensation (MaineSaves 457(b) account)