About The Position

Join RapidSOS’s Talent Community for future Public Sector Group Roles. RapidSOS is a rapidly growing start-up committed to using technology to build a safer, stronger future and working together to save lives. We are a mission-driven, ambitious, and inclusive team founded on values of trust and safety, pioneering, urgency, and purpose over pride. RapidSOS is the leading public safety AI company that unlocks mission-critical intelligence for emergency response by harnessing artificial and human intelligence to fuse life-saving data from the world’s largest safety network. This intelligence is delivered to federal, state, and local agencies, serving one million first responders. RapidSOS has supported over one billion emergencies in 16 countries, powering RapidSOS HARMONY, the first purpose-built AI for public safety.

Requirements

  • Strong work ethic and ability to multitask
  • Ability to work collaboratively and independently, depending on the nature of the work
  • Highly self-motivated with tons of initiative
  • Ability and appetite to learn quickly
  • Laser-sharp attention to detail and a high standard for excellence
  • No ego - our team believes in “purpose over pride” where no task is beneath us
  • Operates with urgency and thrives in a fast-paced and ever-changing work environment

Responsibilities

  • Collaborate with Emergency Communication Centers (ECCs), State and local public safety officials, and Public Safety Vendor Partners on promoting RapidSOS solutions for delivering location & additional data to where it's needed most: 9-1-1 call-takers and dispatchers who are answering calls and saving lives
  • Represent the needs and desires of Public Safety in the product development process for new additional data interfaces and services
  • Messaging with State and regional authorities regarding Location Services and ADR opportunities including adoption, training, and utilization
  • Manage initiatives that focus on driving new projects, process improvements, and customer experience enhancements
  • Support RapidSOS in its growth and development by owning key strategic initiatives
  • Build effective strategies, tools, and processes to deliver growth and increase value to our stakeholders

Benefits

  • Competitive salary and benefits and equity participation
  • A dynamic, flexible and fun start-up work environment with a highly talented team
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