Public Sector Solutions Engineer, SLED
About The Position
As a SLED Solutions Engineer, you’ll collaborate with state, local-government, and education customers to show how Glean’s AI-powered search uncovers critical institutional knowledge and streamlines mission-critical workflows. Drawing on deep product mastery and a consultative approach, you’ll design and guide tailored technical solutions from initial discovery through successful deployment. You will: Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives Build and maintain strong relationships with key decision makers and influencers in the public sector Create and demo custom environments based off of customer industry and line of business Run and manage a technical POC cycle Perform customer facing activities including technical discovery calls Lead security based conversations to make customers comfortable with Glean’s security posture Work cross functionally with product and engineering to deliver customer request and be a voice of the customer Develop ROI and business justification reports and presentations
Requirements
- 3-5+ years of sales engineering or solution consulting experience in a SaaS organization with a focus on the public sector, specifically in the state, Local and educational markets
- Bachelor's degree in CS or a related field
- Excellent written and verbal communication skills
- Highly motivated, driven and self-starting individual
- Ability to work in a fast paced, team environment
- Clear examples of partnering with AEs to run technical deal cycles with Enterprise customers
- A consultative approach with solving your customer’s business challenges and having a track record of successfully overcoming technical and security objections
- Familiarity with any cloud environment (GCP, AWS, Azure)
- Proficiency in Python or Java
- Ability to configure, monitor and maintain API based integrations
Responsibilities
- Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives
- Build and maintain strong relationships with key decision makers and influencers in the public sector
- Create and demo custom environments based off of customer industry and line of business
- Run and manage a technical POC cycle
- Perform customer facing activities including technical discovery calls
- Lead security based conversations to make customers comfortable with Glean’s security posture
- Work cross functionally with product and engineering to deliver customer request and be a voice of the customer
- Develop ROI and business justification reports and presentations
Benefits
- Medical, Vision, and Dental coverage
- generous time-off policy
- opportunity to contribute to your 401k plan
- home office improvement stipend
- annual education and wellness stipends
- healthy lunches daily
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
