About The Position

The Public Safety Transcription Technician transcribes recorded or written law enforcement officer reports into department-approved formats or onto required forms using computer-based resources to meet departmental and legal standards for content, accuracy and timeliness. It is distinguished from other clerical, administrative and Public Safety-related technicians and specialists by its primary focus on the accurate transcribing of legally sufficient reports and documentation.

Requirements

  • High School Diploma or General Education Development (GED) certification required at time of application.
  • Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application.
  • Within six months of employment, employees must attain and maintain access certification for all relevant departmental databases required of assigned position.
  • Some positions require a valid Arizona Class D driver license at the time of application or appointment.
  • All positions require satisfactory completion of a background investigation due to need for access to law enforcement, corrections and court facilities, property, communications systems and associated confidential and sensitive information, documents and databases.
  • Pre-/post-appointment drug screening and polygraph examinations are required of all positions in this classification due to need for access as described above.
  • Some positions may require bilingual abilities in English and a second language, as determined by the Department.
  • This position will require a post-job offer physical and/or drug screen.

Nice To Haves

  • May be required to perform transcription duties in languages other than English.

Responsibilities

  • Transcribes recorded or written law enforcement reports into department-approved formats, using computer-based resources.
  • Proofreads, edits and corrects transcribed materials by comparison with recordings and written reports.
  • Contacts originators of recorded/written reports to clarify or correct statements which cannot be resolved by critical review of original source materials.
  • Prints and distributes transcribed reports to appropriately qualified individuals/agencies.
  • Distributes transcribed reports via secured electronic means (facsimile, computer-to-computer, etc.) to appropriately qualified individuals/agencies.
  • Maintains manual and computer-based activity logs.
  • Accesses departmental restricted-use databases and communications systems to locate essential information.
  • Maintains required physical security and confidentiality of information encountered or created during the course of assigned duties.
  • Maintains physical security of assigned work areas by determining allowable access by others, to include maintenance of sign-in/-out registers.
  • Performs operator-level servicing and maintenance of assigned recording/dictation equipment, computer-related equipment (e.g., printers, copiers, etc.) and other office equipment.
  • May be required to perform transcription duties in languages other than English.

Benefits

  • The County requires pre-employment background checks.
  • Pima County Government is an Equal Employment Opportunity employer.
  • We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.
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