Public Safety Telecommunications Officer

IU Health • Carmel, IN

5h • Onsite

About The Position

Serves as a vital communication link between the IU Health Department of Public Safety and the guests and team members of IU Health. Works independently in a high-stress environment while receiving and evaluating incoming emergency and administrative calls for service. Triages requests for service, provides guidance and assistance, and coordinates appropriate responses. Utilizes proper radio communication. Enters and maintains accurate computer records in various programs, including a Computer Aided Dispatch System. Completes all annual training and certification requirements. Assists with various administrative duties as necessary.

Requirements

• High School Diploma/GED is required.
• Requires 0-3 years of relevant experience.
• Must not have convictions for felony or violent misdemeanor offenses.
• Requires working knowledge of computers and various software programs.
• Must be able to pass a pre-employment background investigation and drug screen.
• Must be able to obtain IDACS/NCIC certification and access.
• Have never had law enforcement officer license denied by final order or revoked.
• Not currently on suspension or have a voluntary surrender of a law enforcement license currently in effect.

Nice To Haves

• Associate's Degree is preferred.

Responsibilities

• Receive and evaluate incoming emergency and administrative calls for service.
• Triage requests for service.
• Provide guidance and assistance.
• Coordinate appropriate responses.
• Utilize proper radio communication.
• Enter and maintain accurate computer records in various programs, including a Computer Aided Dispatch System.
• Complete all annual training and certification requirements.
• Assist with various administrative duties as necessary.

Benefits

• Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED