Public Safety Telecommunication Manager

Kentucky Personnel Cabinet•London, KY

3d•$72,783•Onsite

About The Position

The Public Safety Telecommunication Manager is an integral part of the Kentucky State Police Radio Room. In addition to performing the duties of a Telecommunicator this individual oversees all activities within the radio room, trains and equips new telecommunicators with the skills and knowledge to be effective and efficient in their daily responsibilities and implements changes necessary to ensure Trooper safety. Due to the nature of 24-hour operations the applicant must be willing to work a flexible shift.

Requirements

Must be currently certified as a Telecommunicator by the Kentucky Law Enforcement Council (KLEC)
Must be currently certified as a Law Information Network of Kentucky (LINK)/National Crime Information Center (NCIC) operator
Shall not have been convicted of a felony or other crimes pursuant to KRS 15.540
Maintain any required licensure(s), certification(s), or other credentials for the length of employment in this classification
High school graduate
Must have seven years of experience in the transmission, receiving, and relaying of electronic information for law enforcement, emergency medical, fire, emergency management, military communications, or traffic operations
College will substitute for the required experience on a year-for-year basis up to a maximum of two years
Additional experience in the transmission, receiving and relaying of electronic information for law enforcement, emergency medical, fire, emergency management, military communications or traffic operations will substitute for the required education on a year-for-year basis
Must provide documentation of successful Emergency Medical Dispatch Quality Assurance certification within sixty days of employment in this job classification
Must provide documentation of successful certification as a Training Officer through the Kentucky State Police Certified Training Officer program within twelve months of employment in this classification

Nice To Haves

Supervisory experience
Strong work ethic
Multi-tasking
Strong written and verbal communication
Active listening
Perform under pressure
Solid judgement

Responsibilities

Supervise a shift of telecommunicators in the preparation, sending, and receiving of law enforcement and emergency management personnel communications
Train new telecommunicators on operations, policy, procedures, and equipment
Maintain filing system of communication records as required by Kentucky State Police and the Federal Communication Commission
Oversee training of personnel when policy, procedure or federal requirements changes occur
Produce and send communications via Law Enforcement Teletype system
Prepare and distribute instructional materials and manuals
Serve as the acting Radio Room supervisor in the absence of the supervisor
Perform the duties of a Public Telecommunicator as the workload dictates
Approve subordinates time and complete performance evaluations