Public Safety Supervisory Officer

Memphis Grizzlies•Memphis, TN

18d

About The Position

The Memphis Grizzlies are seeking a Public Safety Supervisory Officer to oversee FedEx Forum security personnel and CCTV and access control systems. The role helps provide 24/7 arena security and event-related security, serves as a law enforcement and emergency response liaison, and reviews, approves, and disseminates situational, daily, and other pertinent reports. The officer enforces applicable state, local, and industry laws, rules, and regulations. This position manages day-to-day security operations and supervises Public Safety Officers, including scheduling, training, deployment, patrol screening, and Operations Center activities. It directs responses to incidents, calls for service, emergencies, and special events; coordinates emergency planning; monitors threats; oversees security systems; and develops and manages post orders. The role also serves as the primary law enforcement liaison on non-event days and handles complaints involving Public Safety Staff. The position requires a high school diploma or GED, at least 2–3 years of demonstrated leadership experience in law enforcement, security, the military, or a related field, and eligibility for licensing through Tennessee State Private Protective Services. Availability to work nights, weekends, and holidays as needed is required. The work involves a variety of facility environments, including heights, elevators, a darkened arena, crowds, loud noise, and flashing lights, as well as periods of sitting, standing, walking, and stair use.

Requirements

High school diploma or GED.
At least 2–3 years of demonstrated leadership experience in law enforcement, security, the military, or a related field.
Excellent verbal and written communication skills.
Effective critical-thinking skills.
Ability to observe situations and make appropriate responses.
Working knowledge of enforcement policies and procedures.
Must meet minimum requirements for license eligibility through Tennessee State Private Protective Services.
Must be capable of renewing the Tennessee State Private Protective Services license every two years.
Must be available to work nights, weekends, and holidays as needed.
Must be at least 21 years of age.
Must be able to lift 15 pounds at times.
Must be able to travel throughout the facility as required.
Must possess close, distance, and color vision, depth perception, and the ability to adjust focus.

Nice To Haves

Prior law enforcement experience.
Prior knowledge of access controls.
Physical and personnel security experience.
Working knowledge of magnetometers and X-rays.
Knowledge of sports and entertainment, specifically NBA basketball.

Responsibilities

Manage day-to-day security operations.
Supervise and direct the daily duties of full-time Public Safety Officers.
Protect company property and staff by maintaining a safe and secure environment.
Recognize and report signs of crime or disorder and investigate disturbances.
Document unusual occurrences that may jeopardize the safety and security of employees, contractors, vendor partners, and guests.
Perform security overwatch and engagement in covered and open parking areas of FedEx Forum and related areas, including the dock.
Direct operations at incident scenes, calls for service, and special events.
Review and distribute incident reports completed by Public Safety Staff.
Investigate and handle complaints involving Public Safety Staff.
Coordinate meetings and training for Public Safety Staff.
Direct and participate in rendering aid at emergency scenes.
Execute emergency response planning in situational instances.
Supervise threat monitoring, including weather, social media, and open-source data.
Serve as the primary law enforcement liaison during non-event days.
Manage deployment and redeployment of personnel and assets.
Develop and manage post orders.
Supervise officer patrol screenings and Operations Center activities.
Develop and administer routine staff training.
Schedule Public Safety Officer work shifts.
Supervise CCTV and access control systems.
Perform other job-related duties as assigned.