Public Safety Supervisory Officer

Memphis Grizzlies•Memphis, TN

17d•Onsite

About The Position

The Memphis Grizzlies are seeking a Public Safety Supervisory Officer to oversee FedExForum security personnel, CCTV, and access control systems. The role supports 24/7 arena security and event-related security, serves as a law enforcement and emergency response liaison, and reviews, approves, and distributes situational, daily, and other pertinent reports. The officer enforces applicable state, local, and industry laws, rules, and regulations. The position manages day-to-day security operations and supervises full-time Public Safety Officers. Responsibilities include maintaining a safe environment; overseeing patrols, parking-area security, incident response, personnel deployment, reporting, training, schedules, post orders, threat monitoring, and the Operations Center; and supervising CCTV and access control systems. The officer also coordinates emergency response planning and serves as the primary law enforcement liaison on non-event days.

Requirements

High school diploma or GED.
At least 2–3 years of demonstrated leadership experience in law enforcement, security, the military, or a related field.
Excellent verbal and written communication skills.
Effective critical-thinking skills.
Ability to observe situations and make appropriate responses.
Working knowledge of enforcement policies and procedures.
Ability to meet the minimum requirements for eligibility for a Tennessee State Private Protective Services license.
Ability to renew the Tennessee State Private Protective Services license every two years.
Availability to work nights, weekends, and holidays as needed.
Must be at least 21 years of age.

Nice To Haves

Prior law enforcement experience.
Prior knowledge of access controls.
Physical and personnel security experience.
Working knowledge of magnetometers and X-rays.
Knowledge of sports and entertainment, specifically NBA basketball.

Responsibilities

Manage day-to-day security operations.
Supervise and direct the daily duties of full-time Public Safety Officers.
Protect company property and staff by maintaining a safe and secure environment.
Recognize and report signs of crime or disorder and investigate disturbances.
Document unusual occurrences that could jeopardize the safety and security of employees, contractors, vendor partners, and guests.
Perform security overwatch and engagement in covered and open FedExForum parking areas and related areas, including the dock.
Direct operations at incident scenes, calls for service, and special events.
Review and distribute incident reports completed by Public Safety Staff.
Investigate and handle complaints involving Public Safety Staff.
Coordinate meetings and training for Public Safety Staff.
Direct and participate in rendering aid at emergencies.
Execute emergency response planning in situational instances.
Supervise threat monitoring, including weather, social media, and open-source data.
Serve as the primary law enforcement liaison during non-event days.
Manage the deployment and redeployment of personnel and assets.
Develop and manage post orders.
Supervise officer patrol screenings and Operations Center activities.
Develop and administer routine staff training.
Schedule Public Safety Officer work shifts.
Supervise CCTV and access control systems.
Perform other job-related duties as assigned.