Public Safety Specialist - Administration

St Louis County Library•Frontenac, MO

1d•Onsite

About The Position

The Administration Department is seeking a full-time Public Safety Specialist that will work under the direction of the Manager, Safety & Security. The Public Safety Specialist will work in a public library setting, ensuring a welcoming, safe and secure environment for employees, patrons, and the protection of library assets.The mission of the St. Louis County Library is to provide the resources and services to enrich individual minds, enhance lives and expand perspectives. SLCL is an award winning library system with branches throughout St. Louis County. We have transformed into a meaningful community resource with updated facilities and an array of programs and partnerships that serves over 860,000 patrons.

Requirements

High School diploma or GED required
Three-five years experience in security, social services, or related experience working directly with the public
Must possess excellent communication skills, including customer service, conflict resolution, and de-escalation techniques
Willing to obtain Adult CPR with First Aid and Automatic External Defibrillation (AED) certification
Willing to obtain Mental Health First Aid Certification
Unarmed Security License issued by St Louis County Police
Ability to operate a motor vehicle
Valid driver’s license with a good driving record
Ability to use software applications, including Microsoft Word, Excel and Google based applications such as Gmail, Calendars, and Docs
Ability to stand and walk for an 8 hour shift
Ability to lift a minimum of 50 lbs.

Nice To Haves

Bachelor’s degree or 60 hours college credit preferred
Experience working with the underserved population is preferred

Responsibilities

Provides excellent customer service while creating a safe and welcoming environment for employees and patrons accessing Library services.
Works cooperatively with management and employees to maintain a safe environment.
Conducts quarterly safety & security risk assessments.
Acts as a liaison with local law enforcement, fire protection, and emergency personnel.
Perform a variety of safety and security duties related to the protection of Library employees and facilities.
Explains the Library’s Code of Conduct to patrons with courtesy and tact, using de-escalation techniques to address issues and resolve conflicts.
Maintains confidentiality in patron and employee interactions.
Circulates continuously among branch exterior, public spaces, and employee service areas.
Secures the branch at closing and sets the alarm system.
Accompany Library employees to parking areas and being the last person to leave the branch parking area.
Possess fundamental knowledge of incident report writing skills and be capable of completing reports by documenting observations, information, incidents, and surveillance activities.
Conducts necessary follow-up on incidents.
Support employees with the enforcement of patrons suspensions.
Assist with evacuation of employees and patrons in emergencies.
Performs routine security camera checks, ensuring all cameras are operational.
Create requests for maintenance service addressing safety hazards.
Responds to public safety matters after hours.
Facilitates the release of video footage for police investigations.
Assists local fire departmental personnel with yearly branch fire inspections.
Other duties as assigned.