Public Safety Outside Sales Representative

Alamo Auto Supply•El Paso, TX

19h•Onsite

About The Position

Under minimal supervision, the Public Safety Outside Sales Representative is responsible for maintaining customer accounts and offers outstanding customer service as per Company standards. Their primary focus is on governmental entities, though some accounts may fall outside this definition. This role involves coordinating efforts with others to achieve group and team metrics, managing existing and assigned customer base, and developing new business. The representative must maintain a high level of product knowledge to maximize sales potential, stay updated on market trends, and ensure alignment with new products for the Public Safety customer base. They will follow communication protocols for quotes, installations, and work orders, track the status of quotes and orders to ensure timely completion, and maintain positive communications with coworkers, customers, and the community. Daily call reports are required, and travel may be necessary to meet market needs.

Requirements

Bachelor’s Degree preferred.
Two years of governmental sales experience or three years of law enforcement experience required.
Valid Driver License required.
Proficient with computer skills – Microsoft Office, Internet, electronic calendar and e-mail.
Excellent communication and listening skills.
Excellent interpersonal and positive customer service skills and ability to relate to clients.
Ability to work individually and as a team.
Ability to learn products and installation services.
Strong analytical and problem-solving skills.
Good organization skills and attention to details and accuracy.

Nice To Haves

Bilingual in English and Spanish preferred.

Responsibilities

Coordinates efforts with others to achieve group and team metrics.
Engages in the extended mission and support group and team in achieving the team’s metrics.
Manages existing and assigned customer base and develops new business.
Maintains high level of product knowledge to maximize sales potential
Keep up with market trends and work with Merchandising to ensure we are up to speed with new products for the Public Safety customer base.
Follows communication protocols for requesting quotes, scheduling installation, work orders and any situation that may arise.
Keeps track of the status of quotes and orders to ensure jobs are completed within the time frames agreed upon and will communicate with customers as necessary.
Maintains positive communications with coworkers, customers and the general community.
Submits call reports on a daily basis.
Performs other duties as assigned.
Available to travel as required to meet our market needs.