Public Safety Officer

ACTS Brand•Denver, CO

6d•Onsite

About The Position

ACTS-Aviation Security, Inc. has an immediate opening for a Public Safety Officer at our Denver airport. Established in 2001, ACTS-Aviation Security has grown to become one of the leading providers of security solutions to the US aviation market. ACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening. With corporate offices in Chicago and Atlanta, and operational centers at more than 30 airports across the United States, ACTS provides nationwide coverage. As an ICTS Europe subsidiary, ACTS offers unmatched experience, expertise, quality and innovation. ACTS Security Agents are proud of their role in aviation security and have the opportunity for advancement – the ideal place to build a career in aviation security.

Requirements

Experience working with the under-served/homeless community
A minimum of 2 years supervisory experience
A valid driver’s license is required
Must be at least 21 years old
Strong administrative skills.
Must have excellent knowledge of operation.
Must possess both written and oral communication skills in English.
New employees required to complete an FBI fingerprint check (SIDA Badge) and a confirmed 10-year background check (10 year listed; 5 year verified)
Ability to bend, push, and lift up to 30 pounds on a regular basis in order to perform the essential functions of the job.
Security Mindset – take pride in keeping the skies safe and the flights secure
Trust - keeping promises and speaking the truth.
Customer Focused - the willingness to listen and the duty to act – promptly and appropriately.
Team Spirit - integrity, experience, collaboration and open communication.
Innovation – creativity, seeking new ideas, continuous improvement though anticipating change and adapting to it.
Candidates will be required to go through pre-employment drug screen, criminal check and/or airport fingerprinting.

Nice To Haves

Must have a radio, mobile phone, and flashlight

Responsibilities

Engage with the public and address reported incidents involving violations of DEN Rules and Regulations.
Educate and enforce DEN Rules and Regulations, ensuring individuals have a valid business need or are engaged in travel.
Work with badge holders to ensure compliance with DEN policies, proactively reinforcing adherence to security and operational rules and regulations.
Work with the Denver Police Department (DPD) and Terminal Operations to assess whether individuals present during the overnight closure have a valid reason for being on airport property.
Monitor and address disruptive behavior during business hours with DPD and Terminal Operations, ensuring compliance with DEN Rules and Regulations.
Engage with individuals professionally.
Utilize de-escalation techniques to manage interactions effectively and minimize conflicts.
Document and report incidents in accordance with DEN policies and procedures.
Engage with badgeholders as directed by airport security to enforce and educate on DEN Rules and Regulations.
Maintain a DEN user account for the enterprise network.
Monitor CCTV, document events, and make proper notifications when necessary.