Public Safety Officer

ACTS•Denver, CO

46d•Onsite

About The Position

ACTS-Aviation Security, Inc. is hiring a Public Safety Officer at Denver International Airport. The position engages with the public and addresses reported incidents involving violations of DEN Rules and Regulations. The officer educates individuals about and enforces these rules, verifies that people on airport property have a valid business need or are traveling, and works with badge holders to reinforce compliance with airport security and operational requirements. The officer coordinates with the Denver Police Department and Terminal Operations, including assessing the reasons people are on airport property during overnight closures and responding to disruptive behavior during business hours. The role also involves documenting incidents, monitoring CCTV, making required notifications, and maintaining a DEN enterprise network user account. The position pays $26 per hour. New employees must complete an FBI fingerprint check for a SIDA badge and a 10-year background check; candidates are also subject to pre-employment drug screening, criminal checks, and/or airport fingerprinting.

Requirements

High school diploma or equivalent.
Experience working with the underserved or homeless community.
At least 2 years of supervisory experience.
Valid driver's license.
Must be at least 21 years old.
Strong administrative skills.
Excellent knowledge of operation.
Written and oral communication skills in English.
Ability to bend, push, and lift up to 30 pounds regularly.
Complete an FBI fingerprint check for a SIDA badge and a 10-year background check; candidates are also required to undergo pre-employment drug screening, criminal checks, and/or airport fingerprinting.

Responsibilities

Work with the Denver Police Department and Terminal Operations to assess whether individuals present during overnight closures have a valid reason to be on airport property.
Monitor and address disruptive behavior during business hours in coordination with the Denver Police Department and Terminal Operations, ensuring compliance with DEN Rules and Regulations.
Engage professionally with members of the public.
Use de-escalation techniques to manage interactions and minimize conflicts.
Document and report incidents in accordance with DEN policies and procedures.
Carry a radio, mobile phone, and flashlight.
Engage with badge holders as directed by airport security to educate them about and enforce DEN Rules and Regulations.
Maintain a DEN user account for the enterprise network.
Monitor CCTV, document events, and make appropriate notifications when necessary.