Public Safety Officer

Endeavor Health•Skokie, IL

15d•$19 - $28•Onsite

About The Position

Under general supervision and according to established policies and procedures, the Public Safety Officer provides unarmed, uniformed security and safety services to protect people and property from harm. The role supports the department’s mission to provide high-quality service and may include duties as a bicycle patrol officer. The officer patrols hospital facilities and grounds, responds to service calls, investigates and documents incidents, and helps prevent loss or damage to hospital, employee, patient, and visitor property. The officer welcomes patients and visitors, provides directions and escorts when possible, and helps manage traffic and parking around hospital facilities. The position may require physical restraint of unruly or threatening individuals in accordance with established procedures and assistance to police, including court testimony. The officer also protects valuables and hospital equipment, monitors lost-and-found items, checks doors, windows, alarms, fire extinguishers, and other equipment, and reports problems to appropriate personnel. Work is available at multiple Endeavor Health hospital locations, with day, evening, and night hours and full-time, part-time, or per-diem schedules. The hourly pay range is $19.22–$27.87, with the offered rate determined by factors including expertise and years of experience.

Requirements

High school diploma or GED.
At least one year of experience in a customer-focused, service-based organization.
Valid Illinois Firearm Owner’s Identification Card within 90 days of the position start date.
Current CPR certification from the American Heart Association or Red Cross within 90 days of the position start date.
Valid driver’s license.
If using a personal vehicle, maintain automobile liability coverage as required by law and provide evidence of coverage if requested.
CPI (Crisis Prevention Intervention) certification within six months of hire.

Nice To Haves

At least two years of experience in law enforcement, the military, or private security.
Experience in a healthcare environment.
Fundamental understanding of computers, loss prevention, and fire/security technology.
Certification through the International Association for Healthcare Security and Safety (IAHSS) for its Basic Healthcare Security Officer training course within 12 months of the position start date.

Responsibilities

Patrol assigned areas of hospital facilities and grounds on foot or in a motorized vehicle according to established schedules, and investigate unusual occurrences.
Report incidents or potential loss of hospital, employee, patient, or visitor property due to fire, theft, or vandalism; involve police when necessary and assist with investigations.
Respond to service calls in a timely, safe, professional, and courteous manner.
Welcome patients and visitors, provide accurate directions around hospital grounds, and escort individuals to destinations whenever possible.
Direct vehicle traffic around hospital facilities, keep loading docks and ambulance unloading zones clear of unauthorized vehicles, issue citations for improper parking, and maintain citation records.
Physically restrain unruly patients, visitors, or other individuals who pose a threat, following established procedures; involve police when necessary and provide assistance, including court testimony.
Use established control systems to protect patient and employee valuables and hospital equipment and supplies, and monitor lost-and-found items.
Check that hospital doors and windows are securely locked and inspect equipment, alarms, fire extinguishers, and other equipment; notify appropriate personnel of problems.
Investigate and document thefts, accidents, and other incidents to gather evidence and identify individuals involved; prepare required documentation accurately and completely.
May perform duties as a bicycle patrol officer.