Public Safety Officer - Full Time - Day Shift

The Museum of Flight•Seattle, WA

16h•Onsite

About The Position

The Museum of Flight is seeking an individual to help create a safe, enjoyable, and secure environment for our team members, students, and visitors. This full-time position is ideal for someone with a background in public safety, customer service, and crowd management, and your role will be essential in safeguarding our exhibits, experiences, and the well-being of all visitors. If you are ready to contribute to our mission and committed to ensuring the safety and security of our museum and its visitors, then come and let your career take off at The Museum of Flight! Security Officers (Unarmed) at The Museum of Flight contribute to the success of institutional safety and security by protecting staff, visitors, property, and the collection from real and perceived threats. This position patrols and monitors buildings, grounds, parking lot areas, exhibits, and the collection to protect them against damage, vandalism, trespassing, and other risks. As a public-facing member of the Museum team, Security Officers provide information and direction to guests and visitors. This position must quickly respond to urgent or emergency situations.

Requirements

High school diploma or equivalent, preferred.
One year experience in a customer service environment such as museum, educational facility, stadium, amusement park, or related.
One year experience in security or asset management preferred.
Basic knowledge and understanding of security roles as it relates to customer service environment.
Displays good attention to detail.
Displays excellent customer service skills and comfortable working with diverse populations.
Ability to self-motivate to fulfill various priorities that arise throughout the work shift.
Proven ability to effectively communicate to internal and external customers through a variety of means including but not limited to: email, telephone, two-way radio, Public Announcement (PA) system, and person to person.
Ability to work in a fast-paced environment and maintain poise under pressure.
Proven ability to maintain confidentiality and discretion in security matters.
Experience and knowledge in providing first aid and CPR, preferred.
Current First Aid, CPR and AED certification, or may be obtained within 60 days of hire through The Museum of Flight.

Responsibilities

Monitor, detect, deter, and respond to the tampering, vandalism, and theft of Museum artifacts and property.
Conduct patrols in designated interior and exterior areas.
Provide information and support to visitors, staff and vendors.
Enforce applicable Museum safety and security policies and procedures.
Respond and assist in emergencies (medical, fire, earthquake, evacuations, etc.) which may include administering basic first aid to persons who are injured.
Perform routine fire prevention, safety, and security inspection rounds.
Move and place crowd-control fencing and stanchions for events and emergency needs.
Provide detailed verbal and written reports capturing shift activities and incidents.
Monitor security video and intrusion detection systems.
Provide and control access for restricted areas.
Turn on/off exhibit-related items following precise procedures.
Assist with lost and found property inquires and retrieval.
Under supervision of Collections, provide security and safety support with aircraft moves or fly-ins on Museum property.
Other duties as assigned.