On-Call Public Rover Safety Officer (Part Time)

Planned Companies•Lake Barrington, IL

7d•Onsite

About The Position

Planned Companies is seeking a Public Safety Officer (PSO) for its Courtesy Patrol at Lake Barrington Shores (LBS). The PSO is responsible for serving customers, residents, and employees in a courteous and professional manner, protecting the safety and assets of the LBS community. This role involves providing access to LBS for residents and visitors, operating computer systems, databases, and camera systems, and patrolling the community.

Requirements

Must be at least 18 years of age
Must possess high school diploma or equivalent
Ability to understand local, state, and federal statutes and apply as needed
Demonstrate customer service and computer skills
Exhibit good written and verbal communication skills and ability to write detailed reports
Must have a valid Illinois driver’s license
Must be certified or be able to certify in CPR/ First Aid/ AED
Must have the ability to read, write, speak, and understand English.
Must have the ability to acquire and maintain a Valid Illinois PERC along with passing a pre-employment drug screen and criminal background check
Must maintain a working telephone number through which we can contact you
Ability to handle crisis/ conflict situations at LBS, calmly and efficiently.
Proven job stability through strong work history

Nice To Haves

Prior law enforcement or security experience preferred
Bi-lingual is a plus

Responsibilities

Provide exceptional customer service in greeting guests and residents at entries to LBS by providing directions, verifying access requirements, and operating the computer access system.
Observe and report incidents, check community buildings for security and protection of assets, and provide other duties as directed.
Prepare reports and documentation surrounding incidents which occur at in the LBS community.
Patrol designated areas within the LBS community – either on foot or in designated vehicle.
Distribute miscellaneous items to homeowners, guests, and management.
Enforce Association policies, rules and regulations as may be necessary.
Receive, process, and respond to complaints and emergency calls as necessary.
Direct traffic and ensure traffic safety is maintained at the gates and within the LBS community.
Maintain confidentiality of resident and LBS community information obtained.
Distribute temporary access passes in accordance with Association policies.
Monitor roadways via patrol vehicle and enforce driving laws by conducting traffic stops or through other approved means to administer citations.
Perform other duties as may be assigned from time to time by employer.