Public Safety Officer

Fisher Island Community Association•Miami, FL

24d•Onsite

About The Position

Fisher Island, renowned worldwide, presents an exceptional opportunity to join its exclusive community, a global melting pot home to over 700 families from more than 45 nationalities. Known for its privacy and exclusivity, Fisher Island offers some of the finest amenities in the world. The Fisher Island Community Association is dedicated to providing residents and guests with the highest quality of service and professionalism. We are hiring skilled and dedicated Public Safety Officers to provide a safe environment and responsible for delivering excellent service while ensuring the safety of our residents, guests, visitors, employees, and company assets. This will be achieved through established procedures and practices, including performing stationary post duties, conducting mobile patrols, responding to service calls, escorting individuals, conducting investigations, and writing reports.

Requirements

High School Diploma
Excellent communication and judgment skills
Ability to speak, read and write English
Have knowledge of all applicable State and Federal laws.
Able to work any shift, including flexible schedules, nights, weekends & holidays.

Nice To Haves

Two years’ experience preferred in Security or similar field
Two years or more of customer service experience and handling heavy call/email volume.
Ability to stand and walk on nearly a constant basis, Indoor/outdoor environment-Prolonged sitting or standing, Indoor/outdoor and public interaction business environment.

Responsibilities

Obtain and offer proper briefing at post-shift change as well as the documented exchange
Be familiar with company and departmental policies, procedures, and local, state, and federal laws
Respond to all accidents, including medical, fire, and criminal incidents.
Diligently patrol all assigned areas.
Be familiar with general safety and security policies and Rules & Regulations.
Maintain familiarity with key locations such as residencies, club facilities, Fire Rescue, and key personnel, locations of AEDs, alarms panels, and Ferry landings.
Observe and accurately document all activities performed during the shift including but not limited to: accidents, incidents, unsafe conditions, damaged or broken equipment, escorts, and transports.
Provide the highest level of customer service to all encountered.
Prevent the access of unauthorized persons onto Fisher Island
Arrive to work area in full compliance of uniform standards and grooming policies.
Safely use and maintain any equipment routinely used in the performance of duties.
Report to your supervisor any conditions you may have which would hinder the effective operation of a post or assignment. (i.e. fatigue, illness, injury, etc.)