Public Safety Officer
About The Position
UChicago Medicine is hiring a Public Safety Officer for its Dearborn Station Clinic. This is a 100% onsite position for someone based in the greater Chicagoland area. Under the general supervision of the Public Safety Supervisor, the officer helps maintain a safe and secure environment for faculty, staff, patients, visitors, and property. The role includes department communications, dispatching incoming emergency and non-emergency calls, and gathering information to determine each request’s nature, urgency, location, and scope. The officer mentors Public Safety Coordinators and supervises shift operations; conducts foot and mobile patrols; responds to emergencies, alarms, and service calls; provides escorts and security in high-risk areas; monitors CCTV; and supports clinical staff with difficult or abusive patients and, when necessary, patient restraints. The officer also documents incidents and service requests, assists with investigations, communicates information across shifts and with department leadership and UCPD, and may attend legal proceedings to provide incident details. The position is full-time, with 8-hour night shifts, in the Security Department. Required training and certifications are to be completed through UCM within the first 180 days of employment. Employment is conditional on completing a pre-employment physical, background check, and drug screening, and complying with flu vaccination requirements; medical and religious exemptions will be considered as permitted by law.
Requirements
- High school diploma or GED.
- Valid driver's license.
- Complete UCM-provided Crisis Prevention Institute (CPI) Verbal Intervention Training/Certification within the first 180 days of employment.
- Complete International Association of Health Safety and Security (IAHSS) Advanced Certification within the first 180 days of employment.
- Complete CPR/AED Certification within the first 180 days of employment.
- Complete Defensive Tactics training within the first 180 days of employment.
- Complete Handcuffing Certification within the first 180 days of employment.
- Complete Use of Restraints training within the first 180 days of employment.
Nice To Haves
- Associate degree in Criminal Justice or an equivalent field.
- At least one year of experience in health care.
Responsibilities
- Mentor and support Public Safety Coordinators.
- Supervise shift operations.
- Conduct foot patrols in assigned areas, double-tap required tour access points, and report identified safety and security risks or issues.
- Conduct mobile patrols on grounds and in parking garages as assigned.
- Verify areas are properly locked and secured during patrols.
- Respond immediately to unplanned life-safety or security emergencies and drills or exercises.
- Request emergency services and/or UCPD assistance when necessary.
- Manage two-way communications and resources during daily operations and emergency response.
- Provide security escort services when requested.
- Respond to difficult and/or abusive patients and visitors when requested by staff, and assist clinical staff in restraining patients when necessary.
- Provide security in high-risk areas.
- Perform dispatch communications and monitor CCTV.
- Maintain accurate records of service requests and other departmental activities.
- Assign Incident Report numbers and complete accurate, detailed reports for security-related incidents.
- Assist with investigations of criminal and/or suspicious occurrences in the medical center.
- Communicate necessary information in a timely manner to other shifts, department administration, leadership, and UPCD.
- Direct and coordinate responses to service calls and alarms.
- Attend court or other legal proceedings to provide details of specific incidents as required.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
