The Public Safety Officer (PSO) is a uniformed, first responder position within Public Safety that provides emergency and public safety services to the Medical College of Wisconsin (MCW) community. This role involves employing a variety of proactive patrol techniques and strategies to ensure the safety and security of all MCW-affiliated persons and property. The PSO engages in community-oriented problem-solving and crime prevention measures, and decisively responds to assigned calls for service, emergent situations, and critical incidents occurring during their shift. Principles of Incident Command System (ICS) are employed when addressing developing events. The position also involves assisting and/or providing support for various types of investigations, conducting initial interviews, collecting evidence, and securing crime scenes, as well as documenting findings and preparing written case reports. As a first responder to fire and life safety incidents, the PSO provides initial assessment and determines appropriate response, and administers first aid and life support (e.g., AED and CPR) to victims. Additionally, the role may involve monitoring the Department’s communications and surveillance center, answering calls, logging activities via Computer-Aided Dispatch software, and coordinating radio communications. The PSO may also assist in associate and executive protection details, investigations, special events security, surveillance activities, and other unique assignments as a member of various departmental task forces. Community service functions include conducting safety escorts, completing inspections and reports regarding safety hazards, and enforcing MCW policies and procedures. The PSO may also deliver community-based personal safety and security awareness training and assist in preparing informational material. Other duties as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree