Public Safety Officer II - Armed (Full Time, 3rd Shift)

American Addiction Centers • Chicago, IL

9d • $24 - $36 • Onsite

About The Position

This is a full-time, 3rd shift position at Advocate Illinois Masonic Medical Center (IMMC) in Chicago. The role involves providing security services with professionalism, fairness, and compassion, ensuring the safety and security of patients, visitors, and team members. The officer will conduct patrols, respond to emergencies, investigate incidents, and serve as a primary resource for de-escalation and emergency preparedness. This position also includes preceptor duties for probationary officers and training responsibilities. The schedule is 5 days a week from 11 pm - 7:30 am, with an expected change to a rotating schedule of 2x12 and 2x8 shifts.

Requirements

• High School Diploma or GED
• 4 years of experience in a security or public safety role that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, staff and/or property, OR completion of 30 credit hours in a Criminal Justice, Police Science, or similar course of study from an accredited college or university and 3 years' work experience with 1 year of experience in a security/safety role.
• Illinois team members must have completed State of Illinois 40-hour armed course with semi-automatic pistol endorsement.
• Willingness to carry a department authorized firearm while on duty.
• The firearm and level III holster must be purchased upon hire, supplied, and maintained by the Officer as outlined in the Public Safety Firearms Policy and approved by the Department Range Masters.
• Required annually to achieve a passing score of 70% or greater on the State of IL Mandatory Annual Active Duty and Retired Officer Handgun Qualification Course of Fire, un-assisted.
• Probationary Officers must complete range qualification within their 90-day probationary period and must attend the first qualification date within their probationary period.
• Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with employees, visitors, and patients, even if they are verbally aggressive persons.
• Demonstrated experience in quickly assessing dangerous situations and taking appropriate action.
• Demonstrated ability in verbal and written communications.
• Ability to use a computer to document work such (Microsoft Word, Excel, navigating a web page, and database entry).
• Must successfully pass background investigation, drug screen, pre-placement physical and psychological screening assessment post-offer, pre-employment and periodically thereafter.
• Ability to defend self and/or others in case of physical confrontations when de-escalation efforts fail and there is cause to detain a non-cooperative person who is committing a criminal act or fleeing and possess the ability to physically restrain a person against their will.
• Ability to communicate effectively with people; ability to hear radio and telephone communications at both high and low decibels.
• Ability to communicate via radio and telephone with clear diction without impediments.
• Must have the ability to interact appropriately with all team members, patients and visitors, especially under difficult circumstances.
• Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role.
• A valid driver’s license issued by the Division of Motor Vehicle.
• Firearm Owners Identification (FOID) Card issued by the Illinois State Police, OR Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ).
• Must meet State of IL Department of Financial and Professional Regulation licensing requirements and able to obtain a Firearm Control Card (FCC) for Proprietary Personnel within 90 days of hire.
• Certified in Conducted Energy Weapon (Taser) use within 90 days of hire and periodically thereafter.

Nice To Haves

• Teammates already employed in Public Safety Officer position prior to “7-28-24” will have 18 months to comply with new requirements.

Responsibilities

• Provides security services with professionalism, fairness, and compassion in accordance with policies, procedures, and training.
• Maintains a professional, approachable, and service-oriented appearance and demeanor.
• Complies with and enforces all safety and security rules and regulations.
• Maintains Department uniform and equipment in good repair.
• Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including inspections, audits, patient valuables management, and contraband searches.
• Assists team members, patients, and visitors by providing information, directions, and physical help.
• Ensures traffic control, monitors conduct of visitors, and confronts unauthorized persons.
• Prevents, responds to, and investigates workplace violence.
• Responds to service calls, such as combative or threatening patients or visitors and team member incidents.
• Serves as a primary resource for de-escalation.
• Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats.
• Responds immediately to emergency and crisis situations; physically intervenes in accordance with training.
• Investigates incidents that occur on Advocate Aurora property and completes timely and accurate reports.
• Addresses and escalates complaints to the appropriate leader and provides supporting documentation.
• Performs liaison rounding duties to cultivate close partnerships with all department and units.
• Delivers security awareness education to team members.
• Liaisons with state and local law enforcement and first responder agencies.
• Coordinates, briefs, and monitors law enforcement prisoner patient guard duties.
• Assists as a training resource for the Department.
• Serves as the preceptor for probationary officers, implementing their orientation, onboarding, and assessment.
• Compiles feedback, maintains training records, and trains competencies for all officers.
• Prepares lesson plans for officers who do not meet training expectations.
• Serves as a field instructor when assigned, maintains instructor level certifications, and provides training.
• Assists department leaders in administrative duties such as reviewing reports and records, and inspecting uniforms and equipment.
• Maintains current Department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of clinical restraints, conducted energy weapon (Taser), and department-issued equipment.

Benefits

• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED