Public Safety Dispatcher - Lateral (Currently Working)

City of Benicia•Benicia, CA

73d•Onsite

About The Position

The City of Benicia is currently accepting applications for Lateral Public Safety Dispatcher to create an eligibility list for future openings. This recruitment is only open to experienced lateral candidates who are currently employed as a Public Safety Dispatcher with a law enforcement agency in California. This is not an entry-level opportunity. The Public Safety Dispatcher is assigned to the Communications Center within the Police Department to receive requests for Police and Fire assistance and take appropriate action.

Requirements

Currently employed as a Public Safety Dispatcher with a law enforcement agency in California.
Successfully completed P.O.S.T. Basic Academy Training and possess a current P.O.S.T. Basic Certificate.
Ability to learn the operation of radio transmitting communication equipment.
Ability to think clearly and act quickly in emergency situations.
Ability to understand radio communications.
Ability to speak and enunciate clearly.
Ability to perform a variety of typing and clerical work of average difficulty.
Type at a speed of not less than 35 WPM from clear copy.
Ability to learn the location of major streets, public places and landmarks within the City limits.
Ability to understand and carry out oral and written decisions.
Ability to establish and maintain cooperative working relationships.
Must possess a valid California Driver’s License by time of appointment.
Must have the ability to work any shift, holidays, weekends, scheduled and emergency overtime and work under potentially stressful situations.
Must adhere to P.O.S.T. Code of Ethics, display loyalty to the department, city government and community.
Must be able to sit for long periods of time and meet the standards of stature by physical exam, as well as pass a polygraph and psychological screening, background investigation, written and oral examinations.
Must have no record of felony criminal convictions or misdemeanor convictions, which could affect credibility as a witness in a court of law.
Minimum age of 18 years by date of employment.

Nice To Haves

Public Safety Dispatcher I/II : Equivalent to graduation from high school.
Public Safety Dispatcher II: At least three (3) years of dispatch experience for a Peace Officer Standards and Training (P.O.S.T) (or P.O.S.T. equivalent) public safety law enforcement agency and a P.O.S.T Dispatcher Intermediate Certificate.
A minimum of six (6) years of full-time equivalent dispatch experience for a P.O.S.T. (or P.O.S.T equivalent) public safety law enforcement agency.

Responsibilities

Receives 911 emergency and routine calls for service from the public.
Monitors radio traffic and dispatches Police and Fire units.
Processes and files crime reports, arrest reports, and other Police Department documents.
Operates a computer keyboard to provide input information to the Police Information Network (PIN) System, the California Law Enforcement Telecommunications System (CLETS) and other data processing equipment.
Determines the location and priorities for action.
Dispatches calls to field personnel, monitors progress, location and needs of field personnel during specific and general activity in accordance with established procedures.
Operates a computer aided dispatching (CAD) and records maintenance system (RMS) memorializing the dispatching of Police and Fire units.
Monitors, makes inquiries and entries into the automated Criminal Justice Information System (CJIS) and the National Crime Information Center (NCIC) databases.
Processes, routes and files arrest reports, crime reports, District Attorney packets, missing person reports, warrants, subpoenas, citations, registers, dispositions, alarms, restraining orders, fingerprints, booking photographs, RAP sheets, and other miscellaneous departmental paperwork.
Answers departmental telephones, provides accurate and thorough information to the public requesting assistance, directs calls, and takes messages.
Assists walk-in citizens in the front lobby with complaints, reports, and other requests at the front counter.
Monitors and responds to station alarm activations for Police, Fire and Public Works.
Maintains operating knowledge of communications and office equipment within the Communications Center and requests repairs when needed.
Receives calls for service and dispatches on-call Public Works personnel after business hours.
Assists with the training of other employees within the Communications Center as assigned.