Public Safety Deputy Director - Communications
About The Position
Makes a daily difference in the Campbell County organization and locality through hard work, open and honest communication, ongoing improvement and accountability. This role is responsible for managing E911 personnel, telephone equipment, and radio equipment, recommending and managing improvements to the emergency communication system, and identifying recruitment, retention, and educational needs for E911 personnel. The position involves preparing reports, working with other County departments and agencies to increase awareness and recruitment, and coordinating E911 education messages. The Deputy Director responds to citizen inquiries, coordinates with various emergency services, plans and delivers exercises, and develops standard operating guidance. This role advises the Public Safety Committee and the Director of Public Safety, attends functions as a representative, and may act as the Deputy Emergency Coordinator. Responsibilities also include preparing and maintaining records and budgets, formulating program goals, recommending resource allocation, organizing services, analyzing revenue and expenditures, and potentially writing and administering grants. The role requires speaking to groups, responding to emergency incidents, driving and operating emergency equipment, and assisting with procurement and equipment maintenance.
Requirements
- Bachelor’s degree
- Four years experience in related field
- Must possess a valid Virginia driver’s license
- Must successfully complete a criminal background investigation
- Requires completion of National Incident Management System IS-700 and IS-100 within 90 days of employment
- Requires completion of National Incident Management System IS-200 and IS-800.b within 120 days of employment as well as ICS-300 and ICS-400 within 18 months of employment (based on availability of scheduled classes)
Nice To Haves
- Additional education and/or training may be substituted where applicable
- Applicant must be in excellent physical health and be subject to and successfully complete a required physical examination
- Emergency Medical Dispatch Certification within 12 months of employment
- Emergency Medical Dispatch Manager Certification within 12 months of employment
- FEMA Professional Development Series certification within 1 year of employment and FEMA Advanced Professional Series certification within 3 years of employment
- VCIN (Virginia Criminal Information) certification
- Two (2) years supervisory experience
- Ability to manage major emergency incidents making appropriate decisions with regard to patient care and property preservation
- Ability to maintain positive working relationships with volunteer personnel and the public
- Possess a working knowledge of all Public Safety activities within Campbell County
- General understanding and ability to utilize the county’s adopted software platform
- Must have comprehensive knowledge of emergency services groups (Fire, EMS, and Law Enforcement)
- Must have knowledge of the methods and procedures of operating an emergency communication system
- Must have the ability to direct the design, installation and maintenance of communications equipment
- Must have a general knowledge of radio communications systems in relation to emergency services
Responsibilities
- Responsible for managing E911 personnel, telephone equipment, and radio equipment
- Recommends improvements to the emergency communication system
- Manages emergency communication system upgrades and improvements
- Identifies recruitment, retention and educational needs for E911 personnel
- Prepare reports of events and statistics relative to E911 services
- Works with other County departments, agencies and civic groups to increase awareness and recruitment, enhance and foster E911 service image in the community
- Coordinates and prepares E911 education messages for release to the available media avenues
- Responds to citizen inquiries relating to E911 system delivery
- Coordinates and assists with EMS, Fire, Animal Control, and Law Enforcement activities within the County
- Plan and deliver tabletop and functional exercises
- Develops standard operating guidance and coordinates training of E911 Center personnel
- Advises and receives direction from the Public Safety Committee and the Director of Public Safety on important issues and tasks related to dispatch communications
- Attends functions, meetings and events as an official Public Safety representative
- Performs duties as Deputy Emergency Coordinator, managing emergency management activities in the Coordinator’s absence
- Prepares and maintains records/ budgets for accounting procedures related to a Public Safety program
- Formulates program goals and objectives; develops programs to implement these objectives
- Recommends allocation and personnel to meet goals and equipment resources
- Organizes services and personnel to meet goals and objectives
- Analyzes sources of revenue, anticipates expenditures and cost of increased services to meet the needs of those using the program
- May write grant proposals and administers funded grants
- Speaks to groups and communicates with the public and clients about a Public Safety program
- Responds to emergency incidents of serious magnitude and provides oversight as needed
- Drives and operates emergency equipment, as needed
- Assist with the development and provides oversight of blanket services such as procurement and equipment maintenance which is determined to be beneficial to the Public Safety services within the County
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What This Job Offers
Job Type
Full-time
Career Level
Manager
