Public Safety Assistant, Full Time
About The Position
The Public Safety Assistant ensures a safe and secure environment for patients, visitors, and caregivers across Mercy facilities, including specialized and locked-down units. This role involves managing access control, producing and modifying identification badges, monitoring various security technologies. Responsibilities also include writing detailed incident reports, assisting caregivers in real time, supporting child welfare agencies with child custody matters, and maintaining proficiency across all assigned systems. The position operates on variable 8.5-hour shifts and requires strong organizational, technical, and communication skills.
Requirements
- High School Graduate or equivalent
- Valid state driver’s license
- None required experience
Nice To Haves
- Technical training including: end user training on basic computer, video management system, door access system, infant and child protection system, report-dispatch system, Evolv weapons detection system and visitor management system.
- 1 year experience in customer service position.
- Experience operating computer.
- Multi-task oriented.
- Excellent communication skills and problem-solving abilities.
- Knowledge of relevant computer applications and ability to type.
Responsibilities
- Manage access control
- Produce and modify identification badges
- Monitor various security technologies
- Write detailed incident reports
- Assist caregivers in real time
- Support child welfare agencies with child custody matters
- Maintain proficiency across all assigned systems
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Tuition support
- Matched retirement plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
