Public Safety Assistant

American Addiction Centers•Milwaukee, WI

20h•Onsite

About The Position

The Public Safety Assistant conducts regular interior and exterior patrols to ensure the safety and security of the property, including inspecting exit doors, offices, storerooms, and departments for security and hazards. They monitor and report suspicious activity on hospital property and surrounding areas. The role may involve being assigned to a stationary post for visible deterrence and visitor control. Assistants help patients and visitors with information and directions, perform lost and found pick-ups, and conduct foot patrols of parking lots to enforce parking policy. They may coordinate and monitor Contracted Security for parking, facilitate police citations and towing services, and issue parking violation notices while maintaining a database of violations. The assistant ensures traffic control, monitors visitor conduct, and reports safety hazards and security vulnerabilities to the LPS Sergeant. In extreme cases, they may perform medical standbys when a security officer is not required.

Requirements

A valid drivers license issued by the Division of Motor Vehicles.
High School Graduate.
Typically requires 1 year of experience in public contact.
Basic computer skills.
Strong organizational skills.
Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealing with employees, visitors and patients.
Demonstrated ability to communicate clearly in verbal and written form.
Ability to work a flexible schedule including off-shifts, weekends, and holidays, as needed.

Responsibilities

Conducts regular interior and exterior patrols to ensure the safety and security of the property.
Inspects exit doors, offices, storerooms, and departments for security and the absence of fire or other hazards.
Monitors and reports suspicious activity on hospital property and surrounding area.
May be assigned to a stationary post location within the facility to offer a visible deterrent in a designated area for visitor control.
Assists patients and visitors by providing information and directions in the facility.
Performs routine lost and found pick-ups as needed.
Performs foot patrol of various parking lots ensuring adherence to parking policy.
May assist in the coordination and monitoring of Contracted Security, specific to parking.
Facilitates the issuance of police citations and/or towing services as needed.
Issues necessary parking violations notices as required.
Maintains database of violations on a 12-month sliding scale.
Ensures traffic control, monitors conduct of visitors on premises and reports safety hazards and security vulnerabilities to LPS Sergeant.
In extreme cases of need, the security aide may be required to perform a medical standby in cases that do not rise to the level of needing a security officer.

Benefits

Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program