Public Safety Ambassador
About The Position
This position reports to the Public Safety Supervisor. This position will provide a visible presence on the Capital Metropolitan Transit System and at CapMetro facilities. This position will help ensure a safe and welcoming environment for customers, visitors, and staff. This position will also provide information and directions to patrons and be an informational conduit to the CapMetro Operations Center, other CapMetro departments, and to first responders; as well as assisting with various safety and security operations as part of their daily activities while working as first line customer service Ambassadors. CapMetro is Austin's regional public transportation provider. We've been around since 1985 and work every day to give residents, commuters, and visitors the best possible transit options available to match their busy everyday lives. We're always on the move, connecting people with jobs, schools, restaurants, shops, festivals, and other great places to hang out. In fact, we have more than 31 million boardings each year. At CapMetro, we work to empower, enhance, and serve the region and its communities through the responsible delivery of safe, reliable, high-quality transportation. We are driven by a culture of Safety, Equity, Transparency, Sustainability, and Innovation. These values guide us in our daily activities, and decision-making and position us to be a great community partner and to better serve our riders who trust us to get them where they’re going!
Responsibilities
- Provide a visible presence on the Capital Metropolitan Transit System and at CapMetro facilities.
- Help ensure a safe and welcoming environment for customers, visitors, and staff.
- Provide information and directions to patrons.
- Serve as an informational conduit to the CapMetro Operations Center, other CapMetro departments, and first responders.
- Assist with various safety and security operations as part of daily activities.
- Act as first line customer service Ambassadors.
Benefits
- Free and reduced-fare transit service
- Free gym access with onsite trainers
- Onsite award-winning Childcare and Learning Center for children between the ages of 6 months and 6 years old
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
