Public Relations Senior Manager - Operations

Latham & Watkins LLP • New York, NY

7d • $180,000 - $235,000 • Hybrid

About The Position

The Public Relations Senior Manager - Operations is an integral part of Latham’s Brand & Communications team. This role will be responsible for serving as the operational lead for the firm’s global press office, ensuring PR programs are delivered consistently, efficiently, and at a high standard globally, while managing work intake, priorities, and resources across regions, practices, industries, and time zones to ensure timely, consistent, high-quality delivery support. This role will be located in our New York office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Requirements

• Deep knowledge of public relations operations and press office best practices, including media relations workflows, editorial planning, monitoring and reporting, and issue vetting
• Demonstrated ability to design, implement, and improve operational systems and processes, with expertise in project and resource management tools (e.g., Asana), and proficiency with Microsoft 365 applications, Teams, and AI-enabled tools
• Experience managing enterprise PR technologies and vendor relationships, including media monitoring and database platforms, editorial calendars, content aggregators, and awards programs
• A bachelor’s degree or equivalent, preferably in Communications, Public Relations, or Journalism
• A minimum of ten (10) years of relevant public relations experience in an in-house or agency environment
• A minimum of ten (10) years of cumulative experience

Nice To Haves

• A master’s degree or equivalent
• Professional experience in and familiarity with the legal industry, preferably

Responsibilities

• Designing, implementing, and improving PR processes, systems, and tools, including the use of AI to increase efficiency, streamline workflows, and enhance service delivery
• Managing relationships with vendors who support operations, including media monitoring, media databases, content aggregators, among others
• Supporting consistent execution across the PR function by maintaining operational standards, guidance, and best practices
• Developing and maintaining team guidance, playbooks, protocols, and messaging resources to promote consistency across the global PR function
• Overseeing global PR reporting and performance metrics, producing dashboards, identifying trends, and recommending improvements to systems, efficiency, and impact
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Benefits

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

What This Job Offers

• Job Type: Full-time
• Career Level: Senior